Question about Lexmark C522n Laser Printer

Open Question

Printer set to Black ink only mode. Remove all

Printer set to Black ink only mode. Remove all color supplies. Remove color toner and photoconductor units. I get this error message after installing color toner and photoconductors. I've reinstalled the driver, set the printer to factory defaults. Driver is set to allow color... print mode is set to color.

Posted by on

  • pbanning Sep 14, 2009


    To access the CONFIG MENU, power up the printer while holding the check mark and right arrow until the clock shows up. It will display CONFIG MENU, and the first selection is "Black Only Mode".


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

SOURCE: Lexmark E232 photoconductor

use the management software to reset the photo conductor count. There is a cd that came with it that has a management tool. This software is how you setup and manage your printer. check the lexmark website if you have trouble I am sure there is an explanation on how to reset the count

Posted on Jan 08, 2007

  • 17 Answers

SOURCE: 84 Replace photoconductor

You need to replace the drum (I posted that not realsing I wasn't logged on!) and then reset the drum counter. How to do this will be in your user menu.

Posted on Feb 04, 2008

  • 5 Answers

SOURCE: 84 Replace replace photoconductor

Reset Procedure(s)
Resetting the Lexmark E340/342 (display type) machines
1) Turn the printer off
2) While still off, press and hold the SELECT and RETURN buttons.
3) Keep both buttons pressed, and turn the printer on. Continue to hold both until either “Performing self test” or “Config menu”
appears on the display.
4) Release the two buttons
5) RESET PC CNT should now show on the display. If it does not, press the left or right menu buttons until it does.
6) Press the SELECT button once. “Resetting PC Cnt Value” should show on the display.
7) When the display shows CONFIG MENU again, turn the printer off.
8) Turn the printer back on. (Do not hold any buttons down this time). The printer is reset.
You can confirm the counter was reset by printing a “menu settings page”.

Posted on Oct 24, 2008

  • 3344 Answers

Creating Customers For Life

    Verified Fixya Pro

    SOURCE: need to reset photoconductor kit

    How to reset PC kit:
    1. Open the front door cover while the printer is on.
    2. Press and hold the Cancel button until all the lights starts flashing.
    3. Close the front door cover.
    Print a test page to check if the counter has been reset.
    If still not reset, follow the instructions carefully in this article found in the Lexmark website. Just click on this link: Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

    Posted on Apr 26, 2010

    • 53 Answers

    SOURCE: Photoconductor kit? Dell 1700 printer

    The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.

    Here is a link from the Dell site for this model.

    Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.

    From the Online Manual for the 1700, to reset the counter:

    To reset the counter, press and hold the Cancel button until all lights flash in sequence.

    NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void your warranty.

    Posted on Jul 09, 2010

    Add Your Answer

    Uploading: 0%


    Complete. Click "Add" to insert your video. Add



    Related Questions:

    1 Answer

    Epson Workforce 600 not recognizing black toner

    I had the same problem and was told by the store that sold it to me that some printer manufacturers do this on purpose as they make their most money on the ink they sell not the printer. I got rid of mine and purchased an ink jet black only printer as this is all I need anyway. A lot cheaper to use.

    Jun 12, 2017 | Office Equipment & Supplies

    1 Answer

    I'm not quite satisfied with color and black tone. What settings would you recommend.

    You do not say what exact model of printer you are using so any answer will be generic rather than specific.

    Poor colour and black tone can be as a result of various factors:
    1. Poor paper quality that you are printing on.
    2. Poor ink or toner quality being used.
    3. Use of Ink / Toner saving modes or software.
    4. Worn or damaged printer components such as the fuser roll on a laser printer and other similar consumables with a limited page use life.
    5. Poor quality content being printed, i.e. low quality images being printed at too high a print resolution.

    Dec 30, 2011 | Samsung Office Equipment & Supplies

    1 Answer

    I have only black toner, colors are out. How can I keep printing? It sends a message: "replace supplies".

    You need a supply of ink in both cartridges in order to print. Even if you are only printing black ink and there is a black ink cartridge with ink in it, your printer will not print without the color catridge installed and it has to have a supply of ink in it. I wish I had better news for you, but unfortunately I don't.

    Aug 17, 2011 | HP LaserJet 2840 Printer

    2 Answers

    I just replaced my ink on E238 laser printer and the yellow light is flashing. I have been on hold for 45 mins with you help line. Everything still prints but the light is flashing


    1. Enter the printer's Configuration Menu. To do this:
    2. Turn off the printer.
    3. Open the front cover
    4. Press and hold the Continue () button.
    5. With the front cover open and the Continue button pressed down, power on the printer.
    6. Hold the Continue button until all the lights cycle.
    7. When just the Error light (!) is displayed, close the front cover. The top four lights of the operator panel should come on, indicating that the printer is in configuration mode.
    8. Print the Configuration Settings page. To do this:
      • Press and hold the Continue () button until all of the lights flash. This page lists the functions within the Configuration Menu. The functions are the nonĀ·indented items listed along the left edge of the page (along the bottom as printed from printer). They are also unshaded.

        Save this page for possible later use.
    9. Reset the photoconductor page count as follows:
    10. Press and release the Cancel button () to move sequentially from one menu item to another. NOTE: If you get lost, you can press and hold the Cancel button to jump to home state (top four lights on).
    11. Press and release the Cancel button until the Toner Low () light is the only light left on.
    12. Press and hold the Continue button until all of the lights flash.
    13. Then release the button. When the Toner Low light is once again the only light left on, the photoconductor page count should be reset to zero.
    14. Return the printer to normal mode. To do this:
      • Power it off for five seconds and then turn it back on.
    15. Print a menu settings page. To do this:
      • When the Ready () light is on, press the Continue button once. The Ready light will begin flashing and one or two pages will print out.
    16. Check the photoconductor reading on the menu settings page. To do this:
    17. Look for a section labeled Cartridge Information and locate the word Photoconductor under that heading.
    18. Confirm that the photoconductor level reading is OK or close to 100%.
    19. If the photoconductor reading is low, try printing 10 - 20 pages.
    20. Print the menu settings page(s) again. Confirm that the photoconductor level reading is OK or close to 100%.
    21. If the photoconductor reading is still low, refer to the Configuration Settings page you printed in Step 2.
    22. Confirm that Reset Photoconductor Counter is listed on the page.
      Also confirm that the light sequence for the photoconductor counter is the Toner Low light.
      • If the light sequence is correct, try repeating this entire procedure again from the beginning to reset the counter once more.
      • If a different light sequence is listed for the photoconductor counter, repeat the procedure but this time, instead of stopping at the Toner Low light (Step 3.2), press the Cancel button until the operator panel shows the light sequence that corresponds to the one listed on the Configuration Settings page. Continue with the remainder of the procedure as before to reset the counter again.
    23. If the photoconductor reading is still low after the page reset procedure has been performed twice, the printer may require service.

    May 04, 2011 | Lexmark E238 Laser Printer

    2 Answers

    Black toner replaced; now all black printing comes out faded grey

    I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
    Please consider the following:
    If you are using a refilled or third party cartridges that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
    They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
    If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges

    Mar 02, 2010 | Dell 1320c Laser Printer

    1 Answer

    The paper has a black mark on the left edge like a roller has ink on it 2in long 4 places

    Here are some instructions that you can follow to try to identify and resolve the problem with the black marks.
    First click on the following link and follow the steps on how to print the Print Quality Pages. Once you have those pages printed Then it will be easy to identify where the problem is coming from. If the problem is more visible in one color than in the others then you might be looking at a problem with either the Photoconductor or the Developer Roller. If the black marks are showing on all the page regardless of color then the problem could be contamination either on the Transfer Belt or in the Photoconductor Units and maybe need to be replaced and/or clean. To clean a contaminated printer you will need to vacuum the inside so that residual toner will not get blown into some other parts of the printer.
    Hope it helps.

    Jan 28, 2010 | Lexmark C524 Laser Printer

    1 Answer

    Dell 5100cn printer

    The only effect that the "non Dell toner" setting has is to raise the fuser temperature to the maximum. Since all toners are made up of ink and plastic, the fuser is what melts the fine plastic to the paper.

    Dell toner is designed to melt at a lower temperature, however, since the non dell toners temperature value is unknow, this setting allows for that unknown.

    In any case, neither of these things will cause lite, or faded print. In Fact, the toner cartridge for this model is actually nothing more then a toner storage device. Some cartridges contain the toner, the developer, and the drum. On the 5100 and the 5110 this is not the case.

    The photo developers are located behind the imaging drum. you can see the 4 seperate developers, in the developer frame, when you remove the drum unit.

    More then likely, if only the black is printing poorly, and the colors are printing ok, then the black photo developer is defective. This is a very messy job if you do not know what you are doing, and very involved.

    You need to remove the top cover, the left side cover, the high voltage power supply, the supply tubes ( where the toner travels from the actual toner cartridges down to the developers ). Then once the tubes are removed, you have to remove the developer frame from the printer. Then you can get to the actual photo developer.

    Good luck.

    Aug 22, 2008 | Dell 5100cn Laser Printer

    1 Answer

    2 Missing ink black streaks

    Check the dev unit for missing lines. Also clean the laser glass with the supplied cleaner pad - though if the problem were caused by toner on the lens, there would be gaps in ALL colours.

    Check the dev units first. You can also do a stop test whilst a full colour test image is half way through printing and see if the lines are missing off the image on the PCU as well.

    May 20, 2008 | Epson Aculaser C1100 Printer

    2 Answers

    How to convert the color printer to Black?

    No,sorry. Even if the print looks like it should use black toner only,it uses a little of color toner depending on the shade .
    This is also true for other laserjets and inkjets
    Hope this helps

    Mar 31, 2008 | HP Color LaserJet 3500 Printer

    2 Answers

    Faint Black Lines

    Hi best way to check is to remove the black photoconductor and you should be able to see the little lines on it also check the the black dev/toner unit for the lines. most likely to be the black photoconductor unit though.

    Thanks J

    Jan 24, 2008 | Ricoh Aficio CL3500N Laser Printer

    Not finding what you are looking for?
    Lexmark C522n Laser Printer Logo

    41 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Lexmark Office Equipment & Supplies Experts

    Roopesh S
    Roopesh S

    Level 2 Expert

    228 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18389 Answers

    Doctor PC
    Doctor PC

    Level 3 Expert

    7733 Answers

    Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides