Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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Control panel above water dispensor malfunctioning

We changed the board on the back and the control panel on the front problem still continued. the tech said that a blue wire in door between control panel and fridge was not responding something about oms or short in navy blue wire so he said we had to replace the door but how can I be sure when they misdiagnosed the problem three times prior. PLEASE HELP!!!

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  • nonna554 Sep 11, 2009

    kenmore elite model # 795 751 93401 rev # not known maybe 75193 serial #504KR00200 the problem first began when the front control panel lights would lock up specifically button that says express freeze. the button lights were on but were unresponsive when touched. we unplugged the fridge then replugged it back in and that seemed to help with freezing but then it continued so we were told to change board on the back of fridge. did that but problem continued. the problem changed because now the front lights on control panel were going out completely. no lights no response to touch of buttons. if i unplugged the fridge and replugged it in the lights come on and buttons are responsive(make noise and numbers change) for about 10 - 15 seconds before lights out and no response. we called tech to come to house and his diagnosis was to change board on back and control panel on front. he did that and problem continued. he proceeded to check wires (yellow, red, light blue, dark blue, orange and black. From rear panel to the top of fridge they were all responding well from top of door to front control panel the dark blue wire was not responding the tech mentioned short in wire and something about ohms. can u help I hope this was info you were asking for.

  • nonna554 Sep 11, 2009

    The tech's recommendation was to change the door but I have doubts can you help

  • nonna554 Sep 11, 2009

    Sep 11, 2009
    - kenmore elite model # 795 751 93401 rev # not known maybe 75193 serial #504KR00200 the problem first began when the front control panel lights would lock up specifically button that says express freeze. the button lights were on but were unresponsive when touched. we unplugged the fridge then replugged it back in and that seemed to help with freezing but then it continued so we were told to change board on the back of fridge. did that but problem continued. the problem changed because now the front lights on control panel were going out completely. no lights no response to touch of buttons. if i unplugged the fridge and replugged it in the lights come on and buttons are responsive(make noise and numbers change) for about 10 - 15 seconds before lights out and no response. we called tech to come to house and his diagnosis was to change board on back and control panel on front. he did that and problem continued. he proceeded to check wires (yellow, red, light blue, dark blue, orange and black. From rear panel to the top of fridge they were all responding well from top of door to front control panel the dark blue wire was not responding the tech mentioned short in wire and something about ohms. can u help I hope this was info you were asking for.

    Sep 11, 2009
    - The tech's recommendation was to change the door but I have doubts can you help

  • nonna554 Sep 11, 2009

    04/2005

  • nonna554 Sep 11, 2009

    just discovered that the dark blue wire is broken and need some advice

  • beamerguy740
    beamerguy740 May 11, 2010

    Would help to have a model # and manufacture date.

  • James Hilton
    James Hilton May 11, 2010

    I can't see your first problem you had. Respond back with you initial problem and what has happened from there. I'll be glade to help but I'll need to know what the situation was and is now. When you respond back, be sure to include your complete model number, Rev. number and serial number. Respond and let me know.

  • anantha reddy
    anantha reddy May 11, 2010

    sir please tell me what was the problem you were facing

  • dprats2 Jul 13, 2010

    I have the same symptoms on mine. What was the solution??

  • dprats2 Jul 13, 2010

    What was the problem? I have same exact symptoms and would like to know where the 'short' was, if that was the problem. Did the door work?

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Hello mam thanks for your information. now tell the tech to check all the circuits of the refrigerator and the freeser and also he should check the compressor,and if he finds any short circuit or loose connection he will rectify it this was to done before changing the panal ok dont worry tell him to do it now.

Posted on Sep 13, 2009

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