Question about True 12 cu. ft. / 340 liter Commercial Freezer T-12F

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TRUE under counter FREEZER TU2-27F

Freezer will not freeze water, gets cold enough to freeze the top layer of water, but not all the way through. I've checked and topped off the refrigerant and have also cleaned the coils in the back. Any suggestions
will be greatly appreciated.

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  • 40 Answers

Are both evaporator fan and condensor fan running?You stated that you topped off the charge.Assuming the charge is ok, the next thing to check would be the expansion valve.May not be metering the freon properly.A faulty expansion valve can trick you into thinking the unit is undercharged.It may be partially open and starving the evaporator.(Not freezing the water totally)You should have a even coating of frost on the evaporator coil when running.Hope this helps,let me know if i can assist you any further.

Posted on Dec 14, 2007

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Posted on Jan 02, 2017

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I will include these two websites for parts.

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If you're handy, you can troubleshoot the problem yourself by following the suggestions found here, as that may at least identify the problem. Replacing components inside your refrigerator isn't incredibly complicated, but if you're uncomfortable with taking things apart, you may be better off seeking the help of a properly trained professional.

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