Question about Kenmore 22512 Bagged Canister Vacuum

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Vacuum not picking up dirt

My vacuum works fine when the hard floor attachment in on. Suction is fine. I put in a new bag. When I use the carpet attachment, it picks up the dirt but spits it back out.

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The neck in your power head is likely clogged. Disconnect from the wand and look inside. Also check the wand.Since you have suction on the bare floor the hose is likely not blocked.

Posted on Sep 11, 2009

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If your brush roll is turning and your bag is not overly full, then the only other thing it can be is a clog where the bag connects to the vacuum. Turn the plastic part out away from vacuum and lift off to see if you have something clogging it. It would have to be something big, but not so big that it could not get past the fan. As a rule of thumb, KIRBY never clogs. I suspect that your belt is stretched out and your brush roll is not turning while on the carpet so the brush roll is just in the way rather than brushing your carpet to pick up dirt.

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Does the vacuum lose suction when in the floor mode if the belt is broken?


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Greetings from GoVacuum,

There are two things that you should check on this vacuum after running it without a bag inside. The first thing you should check is the filter that is underneath of the vacuum bag. This filter is underneath of a bracket, and the bracket can be removed by pulling straight up on the bracket. The bracket and filter are directly below the vacuum bag inside the vacuum bag housing. If the machine was run without a bag (or the bag fell off) then this filter is most likely going to be extremely clogged. You can simly remove the filter, and run it under hot water until clean. Make sure the filter is 100% completely dry before putting it back in the vacuum and using it. Running the vacuum with a wet filter will destroy your motor.

Now in terms of the belts. Where as the belts don't directly control the suction of the vacuum cleaner, they certainly facilitate the pick up of dirt and debris on the floor. Many people assume that since the vacuum is not picking up from the floor, then the vacuum doesn't have suction. You can test this by pulling out the attachment hose and feeling for suction, is there suction at the end of the hose? If yes, then the reason the vacuum is not picking up on the floor is because of the belts. If you don't have suction at the end of the hose, then you have a clog, some where or a dirty filter.

The belts actually are what spin the brush, and the brush basically sweeps the carpet, and throws the dirt and debris into the suction port, and when the dirt and debris are near the suction port, the suction then takes over and takes it to the bag.

There are two belts on this model, it's best to replace both of these belts at the same time. If you replace just one, then the other belt will wear out quicker. It's always best to replace these two belts in conjunction.

The two belts that are used on this vacuum are:

Hoover Windtunnel V-Belt Part 38528034

Hoover Windtunnel Flat Belt, Hoover Part 38528035

Once you have the belts, and you're ready to replace them, here's a great video that we shot here at Govacuum.com that shows you exactly how to replace these belts, as well as some basic maintenance on your roller brush;





I really hope that my repair solution was helpful to you in fixing your vacuum cleaner. If you have any further questions about this repair, or any repair, feel free to contact me at chris.jones@govacuum.com, or request a clarification here on Fixya.

If you did find this repair solution helpful, please kindly rate this repair helpful by clicking the 4 Thumbs Up Icons in the top right hand corner of this solution.

Thank you very much,

Chris Jones
GoVacuum.com

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