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If you experience <span style="font-weight: bold;">Call for service code # H5-01 </span>just follow the steps below.<br /><br />You might need to run a service mode to reset the machine:<br /><br /><b>P * C * 14
(start) then 1 for Yes</b> and follow on screen directions, code should clear
out<br /><br />Or <br /><br /><span>Press <span style="font-weight: bold;">Program Key(P)</span>, <span style="font-weight: bold;">Asterisks</span>, <span style="font-weight: bold;">Clear Key
(C)</span>, <span style="font-weight: bold;">Asterisk</span> . when the stand by for simulation code appears type <span style="font-weight: bold;">14</span> to cancel
the trouble code</span><br /><br /><span style="font-weight: bold;">Thanks for using Fixya.</span><br />
Did you make a repair or replace the fuser and need to reset the code?; Because if you didn't fix the problem, you'll still get the same low fuser temperature error code.
Press <function>, <original size (ledger)>, <3>
to enter service mode, go to F9-05-04 (RAM Initialize, fuser reset, power off/on)
If the E4-01 error code returns you have a defective thermistor/thermostat.
H5-01 means there were five consecutive jams at the fuser section. Open the left jam door and look up in the fuser (heat) section and at the top of it You should find sheets crunched into an accordian After clearing all the paper from this area close up the copier Turn it on and press the copy mode key Then the following keys in order one after the other Program..*..C..* The display will change to service mode input 14 then the copy start key enter 1 for yes then the copy start key if the copier does not restart itself then hit the CA key the copier sholr reset and start with out the code
Through my own efforts & online research. Your service team never responded. I paid for live chat assistance which was not provided, and was then directed to email assistance which has been a complete joke. Please fully refund all fees charged to my credit card. I will look for other solutions to tech problems in the future.
Hello: All I have access to is the
Toshiba Version of your machine but I think maintenance mode is the same. This is the excerpt from the
relativeinfo in the service manual. Example:
Basically you press# * c * ( to get into maint. mode Press 20 Start 01 start (then the
maintenance counter will clear) I hope you can figure it out The drum and dev counts are below To enter the serviceman test
command mode, press the keys as follows: [#] key → [*] key → [C] key → [*] key To
cancel the test command mode, press the [CA] key. [10KEY]:(number pad) Entry of MAIN CODE/SUB
CODE Selection of an item Setup of an adjustment value in
case of test commands for adjustment [←/→]: Selection of MAIN CODE/SUB
CODE Selection of an item [OK (ENTER)/START]: Settlement <In case of test commands for
print> [OK (ENTER)]: Settlement (Without
print) [START]: Settlement/Print [C]: (Interrupting operation
check) Returns to the upper hierarchy. In case of test command of
operation check, terminates the operations. [CA]: Exits from the test command
mode. For a
test command of adjustment, the display returns to the initial display (00-00). 20 01
Maintenance counter clear (M-CNT CLR.) 24 06 Developer counter clear
(DVLP CLR.) 2407 Drum counter clear (DRUM CLR.)