Question about Lucent PARTNER18 Corded Phone

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I have a Lucent (Avaya) Partner 18 phone system. One extension will not ring when there is an incoming call. I have set the extension to immediate ring but it still does not work. Any other ideas to try?

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  • kruschwitz Sep 11, 2009

    I have also tried to turn off Do Not Disturb in case that is set up on the phone.

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  • Lucent Master
  • 860 Answers

See if the DND or do not disturb is on. It should be a lit button programmed on the set, if its not programmed press feature 00, press a blank button and press feature 01

Posted on Sep 11, 2009

  • george  peters
    george peters Sep 12, 2009

    Did you try switching sets? possibly the set is malfunctioning

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I need to make one of our lucent phones ring. It was set not to ring at this extention, but now we need to hear the phone and I cant find my instructions.


If the do not disturb feature is in use, try pressing Feature 0 1 (this requires a button with lights). If you were automatically forwarding calls from this extension, press Feature 1 1 then dial the extension number twice.

If you need to increase the ringer volume, then press + or up arrow when the phone is idle or ringing and the handset is in the cradle.

The manual for some Avaya phones are available here: http://support.avaya.com/css/Products Look under P for the Partner series manuals.

I hope this helps.

Cindy Wells

Feb 14, 2011 | Avaya Lucent Partner 616 Phone

1 Answer

How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.


The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection
depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines


For each button pressed, a display similar to the following appears:

Automatic Line Selection


5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Jan 06, 2011 | Lucent 18D Corded Phone

1 Answer

We have an AT&T Avaya Partner II phone system. How do we extend the number of rings before the voice mail picks up?


Unfortunately on the earlier Partner systems they only gave you the option of either 2 rings (immediate) or 4 rings (delayed) . The program number to look at the setting on yours is # 506.

Nov 09, 2010 | AT&T Lucent MLS-12D Phone

1 Answer

An employee just left I I have inherited their phone and extension. How do I access the voicemail system, to set up my voice mail on a partner 18 Avaya? Thanks!


You need the admin password to reset the VM user mailbox. This is the Vm admin pass code, If this has been changed you are out of luck. I can reset the pass code for 25.00 remotely,

Jan 19, 2010 | Avaya Lucent Partner 616 Phone

1 Answer

Since power outage phone lines do not ring - only to receptionist


Your system lost its programming. It will need to be reprogrammed completely. The lines are ringing on the extensions where I voicemail is, unplug voicemail and at least lines will ring in correctly.

Jun 15, 2009 | Avaya Lands Phones

1 Answer

Line ringing on different phones


Im guessing by Lucent 308 you mean Lucent Partner ACS. Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.


Press feature "00" to logout
Hope that helps

Jan 28, 2009 | Lands Phones

1 Answer

Stop ringing at certian phones when outside calls come in.


http://dstech1.com/programming-line-ringing/


Partner, all releases.
Examples
Receptionist Call Routing. If you want calls to be answered by the receptionist first, set the lines at the receptionist's extension to Immediate Ring and the lines at the users' extensions to No Ring. (This is the factory setting)
Receptionist Backup. If you want all calls on a line to ring directly at users' extensions -with the receptionist providing backup -set the line at the users' extensions to Immediate Ring. Then set the line (or lines) at the receptionist's extension to Delayed Ring. An incoming call that is not answered by a user within 20 seconds will also ring at the receptionist's extension.
Programming
To change the way outside lines or pools ring at an extension:
  1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
  2. Enter the number of the extension to be programmed for Line Ringing. The green lights next to the line or pool buttons on the phone show the current Line Ringing settings for all lines assigned to the extension. (If a line is not assigned to a button, the green light next to the button is off.) The following ringing options can be shown by the green light next to the line button.
    • Immediate Ring - on steady
    • Delayed Ring - flashes slowly
    • No Ring - flutters quickly
  3. To change Line Ringing for any line, press the line or pool button until the button light shows the correct setting (the setting for the currently selected line or pool also appears on the display).
  4. Continue programming or exit programming mode.

Jan 09, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Incoming calls to office cause all phones to ring in classrooms


Changing ringing on a Partner system is done on either ext 10 or 11.
At one of those ext's press the feature key and "00"
Next press the left hand intercom twice
The display should say system programming

Press the right hand intercom once. The display should say Centralized Programming.

Enter in the extension number that you want to program.

Press the line that you want to ring.
A solid light on the line means immediate ringing
A slow flashing light means delayed ringing (meaning the phone will wait 3 rings before starting to ring.)
A fast flashing light means no ringing.

When finished with that station press the right hand intercom and enter in the next extension to program and set ringing accordingly.


Press feature "00" to logout
Hope that helps

Dec 02, 2008 | Lucent PARTNER18 Corded Phone

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