Question about Cell Phones
I'd recommend you try a soft reset by pressing on the reset button if the issue remains, uninstall the software and then install it again.
If the issue still remains, back up your handheld and do a full hard reset.
Hard reset is performed differently on different models, check palm website for hard reset instructions: CLICK HERE FOR PALM RESET INFO PAGE
If the issue still remains after a hard reset, this would appear to be a hardware problem, or the software has some serious issues with your phone / pda - palm model. Check for a new version of the software.
If its still doing it, I don't see what else it could be but a hardware issue, are you outside of warranty? palm will charge for repair, probably around 100-200usd.
Posted on Sep 11, 2009
Hello and Welcome to FixYa!
This is a common issue with 755p, According to Palm support the solution is this;
1. open the hotsync manager
2. click "custom"
3. click on "VersaMail" then "change"
4. from there I deleted the account I added and put the information in the default versamail account "edit account"
5. there is a button to "test my settings" - You have to try few times, Hopefully, It will end up working
If the Problem is still there then, few people advocate ChatterEmail to get your mail. It have worked flawlessly on both a 650 and 755.
Posted on Sep 11, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 12, 2009 | Palm TX Handheld
Apr 09, 2009 | Palm Treo 755p Smartphone
Nov 23, 2008 | Palm Treo 755p Smartphone
Jul 16, 2008 | Palm Treo 755p Smartphone
Jun 13, 2008 | Palm Treo 755p Smartphone
Mar 19, 2008 | Palm Treo 500 Centro
Dec 18, 2007 | Palm Treo 755p Smartphone
Sep 11, 2005 | Palm Treo 650 Handheld
Sep 11, 2005 | Palm Tungsten E Handheld
Nov 18, 2017 | Cell Phones
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