Question about Whirlpool ED2FHEXN Side by Side Refrigerator

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Ice Jam in Chute - Whirlpool IDI SxS

I wanted to get some feedback on what could be causing the freezing in my ice chute and ice bucket on my Whirlpool In Door Ice SxS.

The unit was recently purchased and has frozen up already. The ice bucket appears to have ice around the lower chamber and some frost build up in the chute. Ice bucket does not look like my old IDI refigerator bucket.

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  • Judy Montgomery
    Judy Montgomery Jan 02, 2008

    my whirlpool ice maker in my side by side refridgerator freezes up and makes ice chunks.how can i un freeze chunks to see what might be causing problem?the water comes out for a cold drink chute.need ice chunk out badly.fridge is about 10 yrs. old. thanks

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  • Master
  • 410 Answers

First check would be to see if the flapper door is closing all the way in the dispenser area. best way is to remove the ice bucket and shine a flashlight from the front up into the disp door area and look for light around the door from inside the chute.

another check would be to make sure the door delay mechanism is connected an not allowing the dispenser door to close to fast trapping a cubes in the door and causing an air leak in the chute..

Keep in mind if you use alot of crushed ice frost build up is faster than with just cubed.

Posted on Dec 11, 2007

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Posted on Jan 02, 2017

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