The usb thumb drive that detects the mouse and keyboard was taken out then put back in, the mouse and keyboard then stopped working. I tried to reset and reboot and it wont work. how do I get it to work
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Re: wireless mouse and keyboard not responding
Go to the device manager and uninstall both units. power down the pc, hook up the hardware and reboot. Make sure when yu uninstall the hardware that you do not check the box that says uninstall the drivers. You want to keep the drivers intact. When you reboot with the hardware attached, windows will read the hardware and reinstall the drivers. If you are connected to the web, windows may even ask to search online for the most up to date drivers, let it.
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you hsould have received a small USB infrared detector to install on your PC .. look inside the box or inside the mouse compartment. perhaps on back of keyboard. thi is a radio dtect USB that the keyboard and mosue connect through wirelessly
if not found, contact the manufacturer or refer to the retailer who sold it to you .
Please uninstall any logitech software version present on your OS (if available) -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device.
-> Go to device manager
-> Delete all the USB HOST CONTROLLER -- All of them --
-> The host controller might reinstall them itslef, let the computer handle the reinstallation
-> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon )
-> Once reinstalled, clean boot
-> Reinstall the software if available and/or plug the hardware when needed.
-> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
Thanks and have a nice day !
is it a usb keyboard? If so it must be enabled in BIOS. Also if enabled OK, then when at desktop next,, unplug and re-plug into another usb socket and it should be detected and a driver will install, thaat may fix it?
Sorry, but no. The USB device is not a thumb drive, it is a transceiver that "talks" to the mouse and picks up the movements and inputs them to the computer. Without the USB device, you have a paperweight. These are selling for less than $20, so just replace it.
I had this problem last year, after e-mailing logitech they sent me a replacement free of charge :). Although the replacement is not the same thumb drive style reciever (which they didn't have in stock), it is a desktop reciever, it works perfectly.
If you have got a USB receiver for the wireless keyboard and mouse, then the solution might be with the receiver. Normally we know that to play a USB thumb drive, we simply plug in and play. But some model of Acer computer require us to press the button on the thumb drive to activate it. The model I had (an Aspire model) set the press button same as the blicking light bulb. So (a) turn on computer, (b) plug in thumb drive receiver (c) press button on the drive, (d) press "contact" button on the mouse and keyboard. That works for me.