Question about Microsoft Windows XP Home Edition

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Windows XP Boot System Error Message

I had horrible problems with Outlook yesterday which turned out to be a damaged PST file. Somehow in the my unsuccessful attempts to fix the problem I finished up with a pop up that is a small box that says Boot in the blue bar then there's a red circle with a white X and the message System Error - 2146697210 Line:0 and an OK button. Really helpful. Just wondering how I get rid of it.

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  • David Wills Sep 11, 2009

    I'm running AVG 8.5. I've done OS reinstalls but I hate it because I have to reacquire all the add on software I've added over the years. Also XP was installed and I know I don't have OS discs but I have Acer recovery discs. One of the things I did was remove and reinstall Office but I ran into product key problems. This morning I was on the phone with Microsoft getting Office reauthorized because it was an upgrade version and I cleared off Office 2003 to create disc space but the upgrade looks for that as a qualified product to upgrade. The thought of having to do it all over again is daunting but most of the other stuff it is downloadable

  • David Wills Sep 11, 2009

    Error message occurs with Boot Up. Seems independent of Office. It appears after the desktop loads and before anything in Office has started.

  • David Wills Sep 11, 2009

    Not sure when it started or if it was there after I took Office off. I also did a Restore to a previous point in time thing through Windows and that was useless. This is the thing, I was looking on the Internet and trying things none of which worked so it could have happened at any time. The error does not seem to affect function as far as I can see. If I click OK it disappears and I have no idea if there's a problem I haven't found yet. I'd like to fix it but maybe I should just ignore it. You say it looks serious and maybe it is. I just haven't seen the impact yet.

  • David Wills Sep 11, 2009

    So it's either an XP reinstall or try and live with the error code?



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System error is showing a problem somewhere in your system. When this error pops up, a window should also pop up, asking if you want to report this problem. By clicking on this, a message is sent directly to Microsoft, and the problem is solved by automatic upgrades. You can also contact them direct, by calling. They're available 24/7. NOW, if you are not the registered owner of Windows XP, then most likely, you have not been getting any upgrades, and you will only get re-occuring problems. As far as your external hard drive, it will just be an add on, and your computer will recognize it , and upgrade accordingly. Your back up discs should work fine, and not go back to the factory settings.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Sep 12, 2009

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This error indicates a corruption in XML within Windows. Do you have an updated anti-virus (that hasn't expired) running on this computer? You may end up having to back up your data and re-installing windows from scratch. It sounds like you have some pretty serious file corruption even outside of outlook.

Are you familiar with how to backup and reinstall? Also, please let me know what type of anti-virus you are running.


Posted on Sep 11, 2009

  • 1 more comment 
  • Tim Grayson
    Tim Grayson Sep 11, 2009

    I definitely understand what you mean. When you removed all of office of your system did it take care of the error message? Hopefully the System Error you are getting is related to the corrupt PST file. You do get the System Error right upon boot up correct?

    Thanks, please confirm


  • Tim Grayson
    Tim Grayson Sep 11, 2009

    Correct, however office does load a few things upon boot in the
    background so if you noticed this error around the same time you were
    getting the PST errors in Outlook they very well could be related.
    Most likely not though and if that's the case then you have much larger
    issues going on in Windows. When you remove(d) office did the boot up
    error still happen?

  • Tim Grayson
    Tim Grayson Sep 11, 2009

    Well any type of system error like that is not a good thing, but I have seen cases where you can just ignore them and it will never affect anything you do, it could run for years without incident. Since you have system file corruption a windows restore like that will not help with the error since the system files can't be replaced while the machine is running, it replaces all other files and settings, which takes care of 95% of all software issues, just rarely windows software issues.



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To restore a file .pst, follow these steps:

From the Start menu, click Run.

In the Open box, type:

Code: Select all

drive: \ Program Files \ Common Files \ System \ Mapi \ KodYazyka \ scanpst.exe

Click OK.

In the Enter the name of the file, enter the path and file name listed in the error message above.

Note. May not be able to use the Browse button to locate the file, t. To. It is located in a hidden folder.

To change the logging during the scan, click Options. If the switch is set to replace or supplement protocol protocol, the log file will be saved in the same folder as the file .pst.

Click the Start button.

When the scan is finished a file, select Create a backup copy of the file before restoring.

Click the Restore button.

If the file has been successfully restored, a message is displayed that the recovery is complete. If using a recovery program "Inbox" file is not recovered, you will need to use a backup file.

Or try to recover files through the program Outlook Repair Kit. She saved me many times.


Still I recommend to visit this forum


Still I recommend to visit this forum


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Logged on and my email icon was missing as well as other icons. tried to start outlook and the message is simply cannot start outlook. cannot make google my home page as dell4me contiues to override any...

This issue may occur if you deploy Outlook 2003 with the Microsoft Office 2003 Custom Installation Wizard and specify a personal folder (.pst) file in the Windows Installer transform (MST file) by using the Default location for PST files path option. The problem occurs because you specify a file name instead of a folder path.

To resolve this issue for future installations of Office, use the Custom Installation Wizard to edit the MST file. To do this, follow these steps:
  1. On the Change Office User Settings page (page 10 of 24), expand Microsoft Outlook 2003, expand Miscellaneous, and then click PST Settings.
  2. In the right pane, double-click Default location for PST files, and then type the path that you want in the Default location for PST files box. For example, type %USERPROFILE%\Local Settings\Application Data\Microsoft\Outlook\.
  3. Click OK, and then follow the steps to complete the wizard. When you have corrected the MST file, deploy Office by using the correct MST file.
To resolve this issue for an existing installation of Outlook that is experiencing this problem, specify the .pst file by using the Mail icon in Control Panel.

Or If you are receiving and Err like
Error message when you start Outlook: "Unable to open the Outlook window," "No profile has been created," or "The list of Profiles cannot be loaded"Follow the step's below:This issue may occur on a computer that is running Windows XP if the Outlook.exe file was configured to open with the Windows program compatibility mode setting. When you set compatibility for Outlook to Windows 95 or to Windows 98/Windows Millennium Edition, Outlook displays this error message. This is because the location of the Outlook Profile information in the registry differs on a Windows XP-based computer.

To resolve this issue, follow these steps:
  1. Locate Outlook.exe.

    Outlook.exe is typically located in one of the following folders, depending on the version of Outlook that you are running:
    • Microsoft Office Outlook 2010 C:\Program Files\Microsoft Office\Office14
    • Microsoft Office Outlook 2007 C:\Program Files\Microsoft Office\Office12
    • Microsoft Office Outlook 2003 C:\Program Files\Microsoft Office\Office 11
    • Microsoft Outlook 2002 C:\Program Files\Microsoft Office\Office 10
    • Microsoft Outlook 2000 C:\Program Files\Microsoft Office\Office 9
  2. Right-click Outlook.exe, and then click Properties.
  3. On the Compatibility tab, click to clear the Run this program in compatibility mode for check box.
  4. Click OK.
  5. Try to start Outlook. If you receive error message again, use Method 2.

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Cannot open Outlook 2007 using my pc which uses windows 2007. Advice message opens and suggests using Inbox repair tool. scanpst.exe. Can you help me find this repair tool?

To run the Inbox Repair Tool, follow these steps:
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  3. Double click the Scanpst.exe file to open the Inbox Repair Tool.
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1 Answer

Error #80004004

The problem is with outlook. Have you activated the product?

"The following appointment cannot be written to Microsoft
Outlook due to error 80004004. The item will be skipped."

This error code indicates that the operation has been aborted during reading
of the pst file. This might be a result of some kind of corruption.

Search for a program called scanpst.exe. This is a small utility included
with Microsoft Outlook which will scan your *.pst file (the file that
contains your personal information) for possible corruption and attempt to
repair it. The default location of the file are as follows:

* Windows XP, NT and 2000:

C:\Program Files\Common Files\System\Mapi\1033\NT\scanpst.exe

* Windows 95, 98, and Me:

C:\Program Files\Common Files\System\Mapi\1033\95\scanpst.exe

Note: C: might need to be replaced with appropriate drive letter.

You will need to run it against the .pst file. If you are unable to locate
the path of the .pst file, do the following:

1. Open Outlook.
2. Click File -> Data File Management
3. This should list all the PST files that are present. Click Open Folder
and you should find the storage path of your *.pst file.

Good luck and if theres anything else let me know!

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