Question about Brother MFC 490cw Color Inkjet Multi-Function Printer
I was able to install the software package and connect with the printer properly on my Windows XP system so I know the printer is set up properly. The problem occurs when i try to install the software on my Compaq laptop with Windows Vista. The error during the installation process is as follows:
An error occured during the installation. Please restart your PC, ensure that all active applications are closed - then install "MFL - ProSuite"
IS034 - InstallNetworkDriver - 1
This issue is cause when the print spooler service isn't running, MFL pro installs the printer driver 1st (after paperport install) which will not wun if the service is disabled
Posted on Oct 09, 2009
Posted on Nov 26, 2009
It sounds like you are trying install software that is not supported by Vista. Go to the Brother's support driver web site and look up the driver/software for your model, for the Vista Operating System.
Posted on Sep 11, 2009
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Posted on Jan 02, 2017
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