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32" GE Stereo Monitor Guide+Gem Star Television

While watching TV,..I also have a Scientific Atlantic Explorer 8300HD cable box, the volumue went out as if the TV were muted but no captioned titles appeared on screen. I tried unplugging everything...all the connections appear to be in tact. the only thing strange is from the remote when I go to the Audio function. #1 mute appears on that line, but when I try to scroll left or right to try to deactivate mute..nothing happens. So I have a perfect picture, can change channels, but no volume..Can anyone help this single mom

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  • Pauz Dec 10, 2007

    BMW Rider..I unplugged set from walloutlet but that did not work...My Model is GE Model#31GT720..Thanks for any help.

  • Pauz Dec 11, 2007

    BMW Rider...thanks..but nothing happened after rebooting.

  • Pauz Dec 14, 2007

    Hi BMW Rider...I called the cable company and they walked me threw those steps you suggested....I bypassed the box into the TV and end result was that the cable is functioning properly...Any other suggestions?..Thanks

  • Pauz Dec 15, 2007

    BMW Rider....Yes I do have a dvd player hooked up and there's no audio when I play the dvd either...perfect picture and otherwise normal operations...Thanks

  • Pauz Dec 17, 2007

    BMW Rider...I HAVE SOUND!!!...I had to breakdown and call a TV repairman...You were on the right track..The problem was in the audio function from the menu button..The speaker variable output function was deactivated..probably due to a power surge...I had gone through the audio, but, I used the remote control and the repairman said it doesn't work from the remote I had to go through the menu programming from the TV...I had to highlight the audio speaker variable function and hit the "+" sign on the TV to deactivate....Thank you so much for all your time and solutions...I still learned something and it was very helpful..have a good day...single mom.

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I am having this exact same problem only pressin the + button does nothing at all any help?

Posted on May 28, 2010

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I had the same problem with no sound, but I followed the suggestion of turning off the TV and unpluging the AC cord. I then accessed the menu funtion (from the TV, not the remote), highlighted the Audio Speaker Variable funtion, pressed the "+" key and presto, I had sound. Thanks for the (indirect) help!

Posted on Dec 12, 2008

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Pauz, we need the model number to be able to help you out, located on front of owners manual or on back panel of tv set. some of the GE/RCA built tv`s had problems with extra data bits from the satellite and it would kill the audio, yours may be one of those sets, heres the fix for them, shut off your tv, un-plug the tv`s AC cord from the wall outlet, wait 20 seconds, plug set back in, turn it on and see if audio has returned, you might get lucky :)
Let me know model number if unplugging does not re-set the audio, BMW Rider

Posted on Dec 10, 2007

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  • Larry Eastman
    Larry Eastman Dec 10, 2007

    Pauz, that`s a ctc203 chassis and pulling the plug should have re-set the system, because it didn`t I want you to do the same thing to your cable box, un-plug AC cord for 20 seconds, plug it back in AND DO NOTHING, Do not push any buttons on the cable box after re-plugging the ac cord in, the box will take as long as 6 minutes to re-boot and actually show a display again, when it`s done the clock will come back on the display, then turn on box and try tv to see if audio has returned, let me know, BMW Rider

  • Larry Eastman
    Larry Eastman Dec 11, 2007

    OK, this will eliminate the cable box once and for all as being the problem, remove the cable from the "input" of the cable box and screw it straight into the tv set, this of course means your cable company`s signal comes out of your living room wall and straight into your tv bypassing the box, try this and we`ll go from there, BMW Rider

  • Larry Eastman
    Larry Eastman Dec 14, 2007

    Pauz, do you have a dvd player hooked to the tv and if you do does the audio work when you play the dvd? BMW Rider

  • Larry Eastman
    Larry Eastman Dec 17, 2007

    Pauz, ok now we know for sure that something in the televisions audio circuitry has failed, this of course makes it more difficult, I`m concerned about the #1 Mute being displayed in the "audio menu" I don`t recall ever seeing that come up on a ctc203 chassis before, let me do some research and see if I can find out what that is, BMW Rider

  • Larry Eastman
    Larry Eastman Dec 17, 2007

    Pauz, sorry we couldn`t get it resolved here, waay too many variables, glad you`ve got your sound back and like you said, you`ve learned how to do it now so you`ll never have to pay for it again, Merry Christmas to you & yours, BMW Rider

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