Question about Edimax BR-6216Mg Wireless Router (BR6216MG)

1 Answer

Problem with Local area connection

When try connecting the new router to my computer via ADSL modem I can not get connection and getting alarm of local area connection unplug.
All ethernet cables were test and work fine.
When using only the ADSL I have intenet connection,please advice.

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  • mkadishi Dec 12, 2007

    The router is new and I followed the quick setup wizard the router had been succesfully connected to the internet for 2-3 hours then I noticed the power led is switch OFF and after few sec ON again,

    I suspect the PSU 12v 1000mA is not stable but when the router is not connected to the computer the power led is ON without issue.

    THe symptom appear only when the router is connected to the computer.

    please advice.

  • mkadishi Dec 22, 2007

    The router found as bad one,

    I got new one and all works fine since.

    Thanks.

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  • Master
  • 556 Answers

In general the Wan port of the router gets connected to the ADSL modem where the computer used to connect and the computer connects to the switch portion of the router which often has 4 ports. The router has configuration options that must be set to comply with your internet service providers (ISPs) requirements. These can often be found on his support web site. If you can provide the link to the website I can assist with the search. Otherwise I will need the name of the ISP. If this ISP is cable related like Road Runner I will need the associated cable provider. I will also may need to know the country, city and state in which you are located as some ISPs have geographic differences in equipment. Depending on what that information determines I may also need to know the Manufacturer and Model of the DSL Modem -- probably the box your computer plugs into when it is working. It would also be helpful to know if you got the router used or new. Used routers may have been configured by their previous owner and require additional changes to new routers with factory default settings.

Lastly as a wild guess. There are some ISPs that extract address information (MAC Address) from the attached network card into the units they send you to attach to the phone line or cable. Should you happen to be with such a company they often state turn on the modem before the router so it recognizes the change. You may want to try turning off the modem attaching the router without power then turning on the modem wait a minute and power on the router -- if your ISP requires default settings for your router and it was new this may work. As far as the alarm for unplugged cables -- do the cables have the clip portion on the ends and are they securely established in the ports. Are the contact points on the cables free of dust and dirt? Especially if the router is used have you tried a different port for the computer side connection? In case of the computer end have you tried multiple computers -- possibly a friend's if you do not have more than one.

There is a strong likelyhood this simple solution will not work. All of the above information may lead to the determination that we must enter a static IP address into the router, maybe we need to provide for PPPoE login for the router, maybe we need to configure the switch to allow the router to perform the PPPoE login, and several other such items. This is probably not a one reply solution.

Posted on Dec 10, 2007

  • david Dec 10, 2007

    Correction
    In the last case it is configure the modem (not the switch) to allow the router to perform the PPPoE login.

  • david Dec 12, 2007

    I am sorry but my first impression was that this was possibly a configuration error somewhere in the system. I now get the impression that this is a hardware issue - outside my area of expertise. In the area of a guess, if you have more ethernet lan ports than required on the router have you tried to plug the computer into one if the other ports to see if the problem goes away? If it does and you do not need the bad port this may be a workaround for the issue. WARNING: Running even in this state with possibly faulty hardware could further damage the equipment itself as well as any equipment attached to it, so continual operation in this state may not be desirable. However it may assist in isolating the problem to a portion of the device before taking it to the repair shop or the store for a replacement. The problem could also be on the network adapter in the computer -- if AND ONLY IF you are capable swapping the network adapter and testing could determine that the problem is not with the router but with the computer's network adapter. another method if doing this is to either test your computer at a friend's house and test his computer at your house (both will change the at least one side of the connection) -- if it happens at his house it is the equipment you took there -- if it happens at your house it is the equipment you left behind. However with the unpredictability of some computer problems it may remain unclear with everything working at both houses. Also there are varying test qualities with cables and intermittent connections caused by movement or use could go undetected by a simple continuity tester.

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