Question about Brother HL-5240 Laser Printer

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Toner light and Status light stays on

I have just replaced a new toner cartridge, admittedly it is a compatable, but when I put it in the toner light stays yellow and the status light stays red and it won't print.
When I first turned it on all the light flashed green as usual but then in made a screetching noise and the tone and status lights came on and stayed on.
Any ideas what the problem and solution is please

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  • 11 Answers

Well it may need to be completely reset or you could try seeing if it is jammed or stuck in some way

Posted on Sep 11, 2009

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2300-0.gif 7. Insert your thumb and index finger into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (15 cm).
2300-1.gif8. Support the middle of the cartridge with your left hand, and then pull out the cartridge.
2300-2.gif9. Remove the new toner cartridge from its shipping carton.
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Hope this helps and not too late for you.

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