Question about Bose Companion 5 Multimedia Speaker System (3-Piece)
Control Pod for Companion 5 doesn't control volume level, but does mute/unmute fine
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:
First, unplug the power directly at the back of the woofer while the unit was on;
Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;
Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.
It worked like a charm. I hope this is helpful!
Posted on Jan 26, 2010
you have to call customer service at 1-800-367-4008.Run about $35.
For the broken cable, have you tried to fabricate a new cable for it?
Posted on May 25, 2009
check if the volume control needs to be replaced. volume controls gets bad in due time coz of the carbon layer which gets thinner and thinner till it gets cut off
Posted on Aug 12, 2009
I had exact same problem today. I moved my speakers from one room to the next. When I plugged everything back, the mute/unmute worked but the volume control no longer worked.
I got it working now!! I powered down my computer and then unplugged the power to the speaker system. Then plugged in the power to the speaker system again. Powered on computer and all is good again!!
Hope this helps/
Posted on Sep 15, 2009
Tips for a great answer:
Jul 21, 2015 | Bose Audio Players & Recorders
Mar 12, 2014 | Bose Companion 20 Multimedia Speaker...
Dec 23, 2012 | Tablets & eReaders
Jun 06, 2011 | Computers & Internet
Aug 12, 2009 | Bose Companion 3 Computer Speakers
Mar 13, 2009 | Bose Companion 5 Multimedia Speaker System...
Jan 29, 2009 | Bose Companion 3 Computer Speakers
Nov 25, 2008 | Bose Companion 3 Computer Speakers
Jan 14, 2016 | Bose Companion 5 Multimedia Speaker System...
Nov 22, 2015 | Bose Companion 5 Multimedia Speaker System...
328 people viewed this question
Usually answered in minutes!