Question about Acer (4432A-002) CD-RW Burner

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Driver cannot read blank disc

I am on windows vista basic hp compaq 6720 my driver will not read blank discs i use quality discs but no use.the burner is working only on dvd+rw discs that already have something recorded on them,i simply delete and burn but it wont read dvd-r ive tried philips and verbatim no use,windows media player reads blank cdr but fails to burn all tracks.everything is up to date and saying all devices are up to date im at a loss everything was fine up until about a week ago some people think microsoft updates are the problem but all updates have been installed correctly im at a loss i use convertx and its always worked any help cheers

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I recently installed a dvd writer for my neighbor. they used a top brand dvd-r / rw and never had any problem. but after the new install they had the same problem . after visiting the manufacturer's website we found that that certain brand of dvd were recommended. check the manufacturers site for dvd recommendations.

Posted on Sep 13, 2009

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Posted on Jan 02, 2017

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Insert the DVD burner software that comes with your SATA burner. This will have the driver or go to Windows Updates and see if the driver software is there for you to download. The problem could be a region set or it is not populated.
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Hello,
You can download the drivers for free from the hp support website. If your computer has windows vista, you can download from this link:
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If it is Windows XP, then download from this link:
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Select the file that says HP Officejet Pro Basic Driver, it is much smaller than the full Software and will work just fine.

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NO PC stated dang. laptop or desk?
internal DVD drive or external HP solds all 3.
NO OS stated. windows? Windows what>?????
no real DVD partnumber stated only the usless
front bezel number 740.
if yours is marked 2001,, its going to be a big problem. 9 years past HP support.
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
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  • Windows Vista Starter
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business 64-bit Edition
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  • Windows Vista Home Basic 64-bit Edition
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After you install Windows Vista on a computer that uses an SiI Parallel Advanced Technology Attachment (PATA) chip from Silicon Image, the computer does not recognize an attached optical drive as a drive that supports recording. Therefore, you cannot use the computer to burn CDs or DVDs.
This problem occurs because the SCSIport driver does not populate the correct number of bytes for an IOCTL_STORAGE_QUERY_PROPERTY Request Packet (IRP) when the device does not return a correct serial number.
Service pack information loadTOCNode(2, 'resolution'); To resolve this problem, obtain the latest service pack for Windows Vista or download the following Hotfix.

Microsoft Hotfix http://www.microsoft.com/downloads/details.aspx?FamilyId=2E692102-D483-44B0-BBFF-FA87AE019CBE&displaylang=en


Please rate this a fixya

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this is the link your system.

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&lang=en&dlc=en&product=3384293

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