Question about Kodak EasyShare M863 Digital Camera

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My camera when swited on will switch its self off straight away

I have the kodak M863 model and now when i switch it on it will automatically switch off, if i turn it to view pictures though it will let me. The camera will charge I have also tried another battery in and it still continues to switch itself off. need help thank you

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2 Answers

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  • Contributor
  • 10 Answers

Its the lens that is faulty. Cam is designed to shut-off automatically when it is experiencing struggle extending or retacting the lens. Lens doesn't extend while reviewing pictures that is why it is not shutting off.

You need to send the camera for warranty.
Process it @ www.kodak.com/go/stepbystep
Or call Kodak Technical Support 1-800-235-6325 Ext #1 For English #12 Camera Dept. #2 For Service and Hardware Dept.


Thanks,
Lester
Kodak Technical Support

Posted on Sep 11, 2009

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Make sure that you are installing a fresh/ full charge battery
Remove the battery
Clean the metal contacts on the battery using a clean cloth

Pls test with an alt. batt.
If you do not have access to a dif. battery.
Pls. take the batt out of the camera. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the batt. If not you will need to order a No power repair.

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

Posted on Nov 12, 2009

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Make sure that you are installing a fresh/ full charge battery
Remove the battery
Clean the metal contacts on the battery using a clean cloth

Pls test with an alt. batt.
If you do not have access to a dif. battery.
Pls. take the batt out of the camera. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the batt. If not you will need to order a No power repair.
Contact KODAK OoW repair is 48,44 +shipping to the repair centre:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

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