Question about Acer Aspire 5100 Notebook

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My acer 5100 laptop will not boot up. I get

My acer 5100 laptop will not boot up. I get ntoskenl.exe error status 0xc0000098. I have not boot disk to restart computer for restore. The op system was originally win xp, but upgraded to vista home. The only disk i have is for vista upgrade. Can I buy a boot disk to restore? If not how do I recover?

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  • 110 Answers

You could try going to the boot menu, and choosing 'last known good', but that is probably not going to work.

you should be able to run a repair off the CD....

the file is a kernel, a neccessary file used by Windows. It may have gotten corrupted or deleted.. possibly by a virus or bad hard drive sector.

get a disc, and run repair, if that doesn't fix it, you may need to re-install a fresh copy of windows, which will over-write all your data. you may be able to boot to that upgrade CD and that may have a repair option...

good luck.

Posted on Sep 11, 2009

  • print-or-die Sep 11, 2009

    really... that didn't help you... why only 2 thumbs up.. i answered the question and gave a solution...

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