Question about OKI C5510 MFP All-In-One Led Printer
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Posted on Jan 02, 2017
Check the toners are not empty. The printer only estimates how much it thinks should be left, there is a possibilty one is empty. this is best done by removing each toner in turn and checking that the hopper in the drum is full to level with the sponge surrounding it. Next check are the toner sensors. These are small and located to the right of each toner cartridge in the wall of the printer, one could be dirty creating the error and not allowing the printer to start up completely, causing the scanner connection to fail and giving you "Failed to get printer information". On this model the scanner and printer are essentially separate units joined by a USB cable.
Posted on Nov 08, 2009
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