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Alignment problem....remove tape from cartridge ! There is no tape on cartridge.

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Check metallic contacts inside printer the ones that touch the cartridge.

Posted on Sep 14, 2009

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2 Answers

Unable to print or delete a document


  • 1

    Remove the cartridges from the F380 printer.

  • 2

    Position the cartridges so they are right side up and the gold leads are facing you.

  • 3

    Place a small piece of tape over the gold contact in the top left corner of each cartridge.

  • 4

    Place the cartridge back in the F380 printer. The printer automatically prints an alignment page.

  • 5

    Remove the cartridges. Place a piece of tape over the gold contact in the top right corner of each cartridge.

  • 6

    Place the cartridges back into the F380 printer. The F380 prints another alignment page.

  • 7

    Remove the cartridges from the printer. Remove both pieces of tape from each cartridge.

  • 8

    Insert the cartridges into the F380 printer. The printer prints a cartridge alignment page. Each cartridge is now recognized as a full ink cartridge.

  • Jun 16, 2011 | HP DeskJet F380 All-In-One Printer

    1 Answer

    HI, I have an HP Printer and model is HP psc 750. Please guide me how can I remove the cartridge of this printer. Thank you. Fahid Amin.


    1. Open the cartridge access door. Figure 4: Open the cartridge access doorc00127636.gif
    2. Raise the cartridge latches for both cartridges. Figure 5: Raise cartridge latchesc00127637.gif
    3. Remove the protective tape from the end of the cartridges. Figure 6: Remove tapec00127639.gif
    4. Insert the cartridges into the carriage. Figure 7: Insert cartridgec00127642.gif
    5. Close the latches, and then close the cartridge access door. Figure 8: Close latchc00127644.gif The control panel displays a message prompting you to align the cartridges.
    6. Press the Enter button to start the cartridge alignment. Wait until the alignment completes before continuing.

    Oct 28, 2010 | HP PSC 750 All-In-One InkJet Printer

    1 Answer

    I don't know how to install the cartridgre on my new printer J 3680 Could you please tell me how? Thanks,


    Follow the instructions below to install the print cartridges for the first time. Installing print cartridges Step one: Install the print cartridges Follow these steps to install the cartridges.
    1. Open the cartridge door. The carriage moves to the far right side of the product. Figure 1: Open the cartridge doorc01133347.jpg
    2. Remove the new cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pink pull tab. Figure 2: Remove tape from cartridgec01107115.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.Do not remove the copper strips. They are required electrical contacts. Figure 3: Do not touch the ink nozzles or copper contacts.c01107116.jpg
    3. Slide each new cartridge forward into the empty slot. Then gently push theupper part of the cartridge forward until it clicks into place.
      • Insert the tri-color cartridge into the left slot.
      • Insert the black cartridge into the right slot.
      Figure 4: Insert the cartridgec01107117.jpg
    4. Close the cartridge door.
    Step two: : Align the print cartridge The product prompts you to align cartridges every time you install a cartridge. You can also align the cartridges at any time from the control panel, or byusing the software you install with the product. Aligning the cartridgesensures high quality output.
    1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
    2. Press OK. The product prints an alignment page.
    3. Place the alignment page print-side down on the scanner glass.
    4. Press OK to scan the alignment page. When the scan finishes, the alignment is complete.

    NOTE: If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Load unused plain white paper into the inputtray, and then try the alignment again.

    Sep 13, 2010 | Office Equipment & Supplies

    1 Answer

    Dell V305w Printer Alignment problem. Remove tape from cartridges or check troubleshooting. Press > to continue. Ink cartridges reset, tape removed, trays aligned. HELP!


    In my case this happened with black cartridge out of ink, colour cartridge low; replaced black: had permanent alignment problem, though test print looked OK; wouldn't print black. Replaced colour cartridge, then it all worked OK, straightaway!

    Aug 24, 2010 | Office Equipment & Supplies

    1 Answer

    Error msg says 'Alignment problem. Remove tape from cartridge or check trouble shooting. How do I remove tape from cartridge?


    A brand-new, never-inserted-into-the-printer, ink-cartridge will have a small piece of tape over part of the mechanism, to prevent the ink from drying-out while it sits on the store's shelf. If you inserted a brand-new cartridge, without removing that tape, just remove the cartridge, remove the tape, and re-insert the cartridge.

    Aug 22, 2010 | Dell 924 All-in-One InkJet Printer

    1 Answer

    Tops and bottoms of letters are cut off. I have changed the ink cartridge


    Replace the old ink cartridge.
    Verify that the unit is on. The On button is lit when the unit is on. If the device is not on, press the button to turn on the unit. Open the print cartridge door. The print carriage moves to the far right side of the unit. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. When replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. When replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. Pull the print cartridge toward you and out of its slot. If the print cartridge is being removed because it is low or out of ink, recycle the print cartridge. Remove the new print cartridge from its packaging. Remove the plastic tape by using the pink pull tab. Removing the Tape from the catridge.
    1. Will have Copper-colored contacts.
    2. Plastic tape with pink pull tab ( must be removed before installing ).
    3. Ink nozzles under tape
    4. The HP All-in-One prompts for an alignment of the cartridges every time a print cartridge is installed or replaced. Follow these steps to align the print cartridges from the control panel.
    5. Top & Bottom not printing properly.
    6. Load unused, plain, white letter, A4, or legal paper into the input tray
    7. If coloured paper is loaded in the Input tray when the print catridges are aligned, the alignment will fail. Load unused, plain white paper into the input tray when the Printer catridges are aligned, the alignment will fail. Load and unused plain white paper into the Input Tray and then try the alignment again.
      1. Press 6 to select Tools .
      2. Press 2 to select Align Print Cartridge The unit prints a print cartridge alignment sheet.
      3. Load the alignment sheet print-side down and top first in the center of the document feeder tray, and then press OK. Now the printer will print properly.

    Jul 29, 2009 | HP Officejet 4315 All-in-One Printer

    1 Answer

    Printer says tape hasn't been removed. Won't align


    1. Remove the cartridges from the printer.
    2. Turn the printer off. Disconnect the printer from your system.
    3. Disconnect the printer from the power source.
    4. Examine the cartridges for any remaining tape or tape adhesive.
    5. Use a can of Compressed Air to blow out of the printer, any loose bits of paper or other foreign matter.
    6. When you have done all the above, reconnect the power source and reconnect the printer to your
    system.
    7.Reinstall the Cartridges.
    8. Retry the alignment routines.
    9. should the same result you first experienced reoccur, repeat steps 1,2,& 3 and repackage printer for
    shipment to your vendor, service vendor, or Dell.


    Apr 09, 2009 | Dell Photo 964 All-In-One InkJet Printer

    1 Answer

    Alignment / ink cartridge problem


    You must replace both cartridges to perform a sucessful alignment.

    Jan 12, 2009 | HP PSC 2210 All-In-One InkJet Printer

    1 Answer

    Have just unpacked new HP Photosmart C4200 All-in-One Cannot get machine to accept cartidges which werre supplied with the printer


    NOTE: The product must be on before you can insert the print cartridges.
    1. Open the print cartridge door. Figure 7: Opening the print cartridge door c00880893.jpg
    2. Make sure the print carriage moves to the right. If it does not move to the right, turn the device off, then turn it back on again.
    3. Open the packaging and remove the tape from both cartridges. Figure 8: Removing the tape c00880894.jpg CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges.
    4. Hold the cartridges with the HP logo on top.
    5. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Figure 9: Inserting the print cartridges c00880895.jpgc00880896.jpg
    6. Push the cartridge firmly into the slot until it snaps into place.
    7. Close the print cartridge door.
    Step eight: Align the print cartridges When a new print cartridge is installed, the product aligns the cartridge. Align the print cartridges at any other time by using the software installed with the product. Aligning the print cartridges ensures high-quality output. NOTE: If a print cartridge is removed and reinserted, the product will not prompt for an alignment. The product memory retains the alignment values for that print cartridge. Follow these steps to align newly installed print cartridges.
    1. When prompted, make sure that plain, white letter or A4 paper is loaded in the input tray, and then press the button next to OK . The alignment page prints.
    2. Lift the lid. Place the top of the alignment page face-down on the front, right corner of the scanner glass. Figure 10: Placing the alignment page c00880898.jpg
    3. Close the lid.
    4. Press the button next to OK . When the On button stops flashing, the alignment is complete and the page can be removed.

    Nov 18, 2008 | HP Computers & Internet

    1 Answer

    How do you change an ink cartridge on a HP officejet 5510 printer?


    Replacing the print cartridges
    1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
    2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
    3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
    4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
    5. Close the print-carriage access door.
    Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
    1. When the message displays, press OK . The HP Officejet will print an alignment page.
    2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
    3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

    Aug 11, 2008 | Office Equipment & Supplies

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