Question about Sirius Satellite Radio Sirius Starmate ST1 Satellite Radio Receiver

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Receiver not "receiving"

The Sirius receiver installed in my 2007 Miata does not seem to be receiving the signal sent by Sirius. The recommended taking it to the dealer, but they are not the ones who installed it. Is there anyone who knows how to solve this?

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  • 15 Answers

Where is the antenna located make sure it is not covered by anything. Also make sure there are no kinks or breaks in the antenna wire

Posted on Sep 12, 2009

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Sirius radio problems


I would do the following, hoping one of them works.

1) DISCONNECT the power to the radio and SiriusXM unit to "clear" it. Then reconnect and ask Sirius to resend signat.

2) Ask Sirius to UNSUBCRIBE that radio so it is deactivated. Then, have them reactivate and resend programing signal.


3) Be sure your car is outside under clear sky when Sirius sends the program signal.


4) It is possible the antenna cable to your unit is loose at the connections and/or damaged. A weaker signal may get your stations, but may prevent the additional Navigational signals. Have the antenna checked thoroughly and tested. If car is still under warranty, this should be a covered diagnostic/repair.

5) Finally, be sure the correct Radio Serial Number is being activated. If your radio works, that is one service. But maybe they are putting a wrong number by some chance into the system to fix this one? For example, you have TWO radios in TWO cars. Are they sending the turn on signal to the WRONG radio? Not as farfetched as you might think.

Good luck!

Jun 19, 2014 | Delphi Roady XT XM Radio Receiver

1 Answer

If it is reading "ACQUIRING SIGNAL" WHAT CAN THIS MEAN??


This typicall represents a failed antenna with either a loose connection or failed wire to the antenna. The "Acquiring Signal" indicates the receiver is trying to locate and decipher a signal from a sattelite. THe antenna is your first diagnostic. After that the receiver is the culprit. When your receiver is Activated or Authorized it is given a "key" to decipher the sattelite signals If it loses the "key" you can try and have Sirius reinitialize by contacting support. If they cannot send the signal and get the proper "Key" loaded its a defect in the receiver functionality.

Jun 15, 2010 | Directed SIRIUS Starmate 4 Satellite Radio...

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When I turn to Sirius radio the sound sounds like waterfalls or slow to it. The second tv is fine


Guest,

I would check the connections from the receiver to your TV to make sure you have a secure connection. I you have already done so, you can unplug the receiver from the electrical outlet and leave unplugged for 10 seconds. Plug the receiver back in after 10 seconds. After it reboots and re-acquires the signal, try the Sirius channels. If you still have the same problem, we may need to replace the receiver.

Ray Calo
DISH Network

May 14, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

My receiver comes on and I get the error message "Acquiring Signal" and everything appears to be connected. Just started doing this. Using the Aux. jack in my Nissan.


First...you still need a sirius antenna plugged into the device. If you just started using this you may just need to resend the signal. Just call the sirius/xm people and follow the recorded prompts to send a new satellite signal. Then make sure you are parked somewhere that it is receiving a good signal and wait. It could take up to 30 minutes to reset completely.

Oct 24, 2009 | Sirius Satellite Radio Receiver

2 Answers

Sirius Receiver goes silent and displays Acquiring Signal.


I have a 3 year old Sportster 2 replay unit that worked perfect until 1 month ago. I posted my problem on this website a day before you did with this same problem. I googled to no end and even spoke to Sirius who wasn't willing to replace my unit at no charge since it was out of warranty. I found an unusual solution on the internet that worked for me. I place my receiver in the freezer for at least 20 minutes (this was recommended by a guy somewhere on the internet with the same problem). I have actually left it in freezer overnight too. This has solved my problem. It is the craziest thing but I thought I would try it before I resorted to replacing all my accessories and receiver since Sirius was less than cooperative with the issue. Anyway, hope this helps.

Jun 04, 2009 | Sirius Satellite Radio Receiver

1 Answer

Sirpnp2 reciever gets hot and loses signal.


I had the exact same problem with Sirius radios. I bought two Kenwood DTS-7000S receivers and both were sent back for warranty. Of the two, they only fixed one but by the time I figured out the other was bad, it was out of warranty. Kenwood, along with the repair community state they do fix such units, they toss them out. The thing that gets hot hot hot is the part that receives the Sirius antenna inside your unit. If you're like me and have nothing to lose then I recommend doing some cutting with a dremel and adding a small computer fan. It just takes a light breeze to keep that part cool enough (but it does take some sort of breeze, convection is out). For a home unit, find an old A/C power supply and match it to an old computer fan of equal or less voltage. For car, find a fan that uses 12 volts or less. It's an easy fix, really!

Nov 04, 2008 | Audiovox SIRPNP2 SIRIUS Radio Receiver

1 Answer

Sirius radio reset on dodge ram 2008


I have the same problem. When Sirius sent me a new "update" signal, I lost more channels. They don't have any idea. Did you figure out how to reset?

Oct 25, 2008 | Sirius Satellite Radio Sirius Starbase...

1 Answer

NO SIGNAL all of a sudden. Gone. Lost.


Hey adam, check that antenna wire! It's probably pulling out at the antenna/magnet end. Adam, I checked that and sure enough, it was pulling out. So I put on a new antenna and problem solved! Thanks Adam!

Mar 20, 2007 | Sirius Satellite Radio Sirius SIR-ALP1...

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