Question about HP Wireless Optical Mouse

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HP Wireless Optical Mouse Fading

I use a HP wireless optical mouse with the wireless keyboard that came with the Pavilion PC nearly 4 years ago. Recently the mouse has been eratic, somtimes stopping altogether. Even with new batteries it now only works properly if the receiver is within 6 inches. Any ideas on what may have happened?

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  • jaymitch23 Jun 03, 2008

    i have a usb hp 3 button optical mouse also, i just bought it about 5 days ago, one night i was using it and the next morning i turned my computer on and it stopped working! i just bought this!, i changed the batteries, and pressed the reset button but it still doesn't work,i payed 40 bucks for this ****!! and me being the busy person i am, i through the box away :(



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Ref wireless mouse. Not sure if you have a solution yet but it seems there could be 2 sources to the problem. First a weak or decaying laser. Second, something you have introduced recently that could interfere with the wireless signal eg mobile phone, another wireless device, cordless phone, telephone wires close to receiver or maybe something else. Not sure what you do if the laser is failing other than clean the lens. You might have to get it checked or try a friends mouse to see if it is better. There s also a setting than can change the sensitivity of the mouse. Have you looked at those settings.

Posted on Jul 12, 2008


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Welcome to FixYa!

Here's a quick checklist to resolve your wireless mouse connection.

Solution 1.
1. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
2. Make sure that the battery of the wireless mouse is placed correctly and is not drained.
3. After checking the first two steps, the optical lens on the underside of your wireless mouse should be flashing once in a while. If not, there is something wrong with the battery, the wireless mouse switch, or the wireless mouse itself is defective.
4. Connect the USB dongle in the USB port and let it install automatically.

Solution 2.
5. Connect the USB dongle in another USB port and let it install automatically.

Solution 3.
6. Restart the computer with the wireless mouse turned on and the USB dongle inserted in the computer.

Solution 4.
7. Download and install the drivers from here

I hope that this will help.
Thank you for using FixYa and keep me posted!

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