Question about Computers & Internet
Hi im havi truble connecting to sky with my belkin router
its conecting to my isp but im geting internet not conected
iv phoned sky for my user name and passwordand they havent got a clue wat im on about so please can you help me
In general the Wan port of the router gets
connected to the modem (box supplied by your internet service provider or ISP) where the computer used to connect and the
computer connects to the switch portion of the router which often has 4 or more
ports. The router has configuration options that must be set to comply
with your internet service providers (ISPs) requirements. These can often be found on his support web site.
If you can provide the link to the website I can assist with the
search. Otherwise I will need the name of the ISP. If this ISP is cable
related like Road Runner I will need the associated cable provider. I
will also may need to know the country, city and state in which you are
located as some ISPs have geographic differences in equipment.
Depending on what that information determines I may also need to know
the Manufacturer and Model of the Modem -- probably the box supplied by your ISP. It would also be helpful to
know if you got the router used or new. Used routers may have been
configured by their previous owner and require additional changes to
new routers with factory default settings.
All of the above information may lead to the determination that maybe we must enter a static IP address into the router, maybe we need to provide for PPPoE login for the router, maybe we need to configure the modem to allow the router to perform the PPPoE login, and several other such items. This is probably not a one reply solution.
To provide detailed information concerning that I will need to know the model number of your Belkin Router.
Posted on Dec 10, 2007
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Posted on Aug 19, 2010
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Posted on Jan 02, 2017
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