Question about HP ScanJet 5370C Flatbed Scanner

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HP Scanjet 5370c problems

My laptop won't recognise the USB scanner as a new device. Also the light keeps flashing when I open the lid. Is there a problem with the scanner ?

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Scanner part of the hardware has gone defective kindly replace the scanner.

Posted on Sep 23, 2009

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Where can I download the manual for the hp scanjet C7690B flatbed scanner?


I want to find the compatible Power supply, CPU, COOLING DEVICES, RAM, AND VIDEO ADAPTER CARD that compatible with the motherboard Gigabyte z77x-ud3h

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I have HP ScanJet 5370C and I want to install it, in my computer mac OX


You will have to order this CD-ROm containing the drivers and software from HP. MAC OSX drivers are not available for download from the website.
Click here to order the CD

Nov 04, 2010 | HP ScanJet 5370C Flatbed Scanner

1 Answer

The light on the scanner is flashing intermittently hence it will not operate


When the light bar flashes or blinks, the built-in diagnostics are reporting the hardware is not functioning as expected; it does not necessarily mean the scanner is defective. Before contacting HP for service, perform the following:
  1. Turn off the computer.
  2. Disconnect the power cord and USB or parallel cable from the back of the scanner.
  3. Unlock the transport lock several times to ensure it is not restricting the movement of the carriage. Make sure it is fully open before proceeding to Step 4.
  4. Wait 60 seconds before connecting USB or parallel cable and the power cord to the scanner.
  5. Turn on the computer and rescan to test.
If the light bar flashing is accompanied by a 2117 error, also try the troubleshooting steps included in document: Bps03134 - Scanner not Responding 2093, Unidentified Program Error.

taken from hp support website

Jul 21, 2010 | HP ScanJet 5370C Flatbed Scanner

1 Answer

What is the DC input for an HP 5370c scanner


Hewlett Packard (C7690-84200) Power Supply for ScanJet 5300C/5370C. Wall-mount power supply module - 100-120VAC input, 50-60Hz - 24VDC output,

Mar 10, 2010 | HP ScanJet 5370C Flatbed Scanner

1 Answer

XP won't recognize HP 5370C Scanner


go to contol panel and select new hardware. then try it by reading that instruction. if its no result then u can reinstall ur Xp

Aug 03, 2009 | HP ScanJet 5370C Flatbed Scanner

2 Answers

Windows XP not recognising HP ScanJet 5370C


If its a new computer, but with the same software, don't you think it would be the computer's problem???

Apr 12, 2009 | HP ScanJet 5370C Flatbed Scanner

1 Answer

How to remove & reinstall HP 5370C Scanner & 4315 All-in_One


How to uninstall the software depends on your operating system. If you have windows XP, click on the Start buton, select "Control Panel". When it opens select "Add of Remove" programs (lcick). Wait for the list of progrms to appear and then look for the HP Scanjet software. Click on it and you will be given the option to uninstall. Click to uninstall. When the uninstall has finished, restart your computer and begin the process of reinstalling the software provided by HP again. If you do not have the software, go to www.HP.com and in their "sopport" section enter Scanjet 5370 in the search list.It will give you 3 options, depending on your scnner model. You should probably select the first option 5370c. click on it and it will take you to software downloads. Select the most recent and largest file to download. This will provide the latest software for your 5370. Run the program, restart (reboot) your computer,THEN plug in your USB cord. The computer should tell you that new hardware has been found. Follwo the messages on the screen and (hopefully) your scanner sill woork. The process for Windows 98 and Vista is similr to what I have outlined for Windows XP. Good luck

Dec 03, 2008 | HP ScanJet 5370C Flatbed Scanner

1 Answer

HP ScanJet 5370C


Replace the R 105 with a 30E one.
I read somewhere to remove the C118, it can work without

Dec 15, 2007 | HP ScanJet 5370C Flatbed Scanner

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