Question about Canon PIXMA MP460 All-In-One InkJet Printer

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Error code 5010 on lcd - Canon PIXMA MP460 All-In-One InkJet Printer

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Issue: ERROR LCD: Error Code 5010

OPTION 1
--------------------------------------------------------------------------------
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.
On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

Wait approximately ten seconds and then press the <ON/OFF> button again.

Wait until the device has completed its cycling process before submitting another job request.

OPTION 2
To reset the Printer turn it off and remove the power plug from the outlet. About fifteen minutes later, plug it in again and turn the printer on. If still the issue the printer is facing with persists, then you need to follow these steps as the 5010 error relates to the drivers and you need to download the latest drivers compatible with operating system and model of printer.
Uninstall any previous drivers for the printer and to install the printer, unplug the printer completely, restart your computer. Install the drivers using the file you downloaded from canon, do not attach the printer to the computer, or power on until you are told to do so. You can download the drivers from the following link of Canon---
Printer Drivers for Canon Pixma MP460

OPTION 3

Solution: The MP500 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.
Find a Service Location
If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
Obtain Support by Email
For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. Eastern Time, excluding holidays).
* There will be a pay for support charge if your product is out of warranty (see next section, below).

Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752

Technical Support is available for Customers in Canada at 1-800-OK-CANON
If your printer is no longer under warranty :

For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. Eastern Time, excluding holidays).
*Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. If it is determined that there is a hardware failure, you have the option to purchase a new or refurbished product from our current product line, which includes units with Canon?s new ChromaLife inks, PIXMA Technology, a limited manufacturer?s warranty, free next business day shipping and discounted pricing. If you elect to take this option, the pay for support charge will be canceled.
So we may better assist you, please make sure that you can access your Canon product and have the following information available when you call:
Product model name and serial number.
Computer's operating system; for example Windows XP.
Message displayed when the problem occurred.
Steps you've already done to try to solve the problem.
We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.

Posted on Sep 11, 2009

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1 Answer

What are the error codes on my printer,5010 & 6100?


The 5010 error indicates a scanner error. The scanner unit cannot detect the home position, or the scanner unit warming-up is not done properly at power-on. On the LCD, "Scanner is not operating correctly." is displayed.
The 6100 error indicates a logic board error. The check sum value is incorrect in the ROM check at hard-power-on.
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"Issue: ERROR LCD: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the <ON/OFF> button again.

3. Wait until the device has completed its cycling process before submitting another job request."

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1 Answer

I can't make my canon mp460 do anything. little used i've just taken it out of it's box again and changed the ink cartridges but nothing. error 5010 showing.


hi
"Issue: ERROR LCD: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the button again.

3. Wait until the device has completed its cycling process before submitting another job request."


or

go to following link you will have more solution

http://www.subnixus.com/error-codes/error-5010.html




May 26, 2011 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

I have a Canon Pixma MP460 , with Code error 5010. what do I do


Hi,

Issue: ERROR LCD: Error Code 5010
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

2. Wait approximately ten seconds and then press the <ON/OFF> button again.

3. Wait until the device has completed its cycling process before submitting another job request."

Good luck!
And Thanks.

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Printer will not print, error code 5010 is


5010 is a scanner error, either worn out scan lamp or sensors. Canon only replaces the entire scan assembly, if you like I can get part number and price.

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Re: Error Code 5010


Call Canon technical support.
Dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
See also a previous related question here! (a scanner issue)
http://www.fixya.com/support/t1232529-error_code_5010_cannon_mp460_printer

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