Question about BenQ Office Equipment & Supplies

1 Answer

Can I purchase a replacement for the lens location ring on the Benq CP120? The lens on the Benq CP120 projector has become dislodged. There is a ring holding the lens in place. This has become distorted, probably through heat. Where can I find a replacement ring?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 2,237 Answers

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Benq camera . Zoom out of the camera no longer operate and emits sound as if there is something aperture of the lens ..... Please reply disadvantage , and how to fix it

Hi Beshoui,
I believe your zoom lens is not extending when you power on. In most cases like this, there is likely a foreign body (sand) or similar objects lodged between the lens tubes or the camera has been subjected to a knock (dropped, bumped against a solid surface) that caused the lens tube to miss-align. All you need to do is:
1. as you switch on the camera, give a little knock/ tapping with your fingers around the lens.
2. if that fails, apply a little pressure to the sides of the lens ring while powering on your camera.

Lets hope that will help to dislodge the foreign body or the lens tube miss-alignment.

Feb 08, 2016 | BenQ Cameras

1 Answer

Out of focus

the glasses in the Lens are failing.the glasses were burned
you need the new Lens, USD80
any questions, feel free to contact me
We supply original projector lamp,bulb,accessories,Lcd panel,Lens,DMD chip,color wheel,motherboard,powersupply,ballast... with high quality and competitive price.
have a nice day!
Jerry,Lampdeng Limited

Mar 23, 2014 | BenQ MX615 DLP Projector 3D Ready...

1 Answer

A shadow on the picture

The shadow could be caused by a dust partical that is trapped. You could try to dislodge it with an air duster or a vacuum with a soft brissel attachment

Feb 07, 2014 | BenQ W100 DLP Projector

2 Answers

White spots on screen i have changed the lamp

It's probably you have a busted DMD chip, have your technician replace that, better yet buy a new projector because replacing that chip costs almost a brand new unit.

Nov 19, 2011 | BenQ Office Equipment & Supplies

1 Answer

There is dust inside the lens. how do I clean the dust from inside the lens?

Your projector needs little maintenance. The only thing you need to do on a regular basis is

to keep the lens clean.

Never remove any parts of the projector except the lamp. Contact your dealer if other parts

need replacing.

Cleaning the lens

Clean the lens whenever you notice dirt or dust on the surface.

• Use a canister of compressed air to remove dust.

• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner

and gently wipe the lens surface.

Never rub the lens with abrasive materials.

Nov 27, 2010 | BenQ MP623 DLP Projector

1 Answer

My problem is the MP721 Benq projector shutsdown immediately after it's tunred there a power supply problem? How do I remedy this issue? Will the projector need to be entirely replaced, or can the...

You're right about the power supply issue, when they become faulty they are unable to supply the proper power to the projector, and thus it randomly shuts off. Also, you are able to just replace the power supply unit, I would suggest looking on ebay or contact Benq directly for a proper replacement part.


Nov 05, 2010 | BenQ Office Equipment & Supplies

2 Answers

Hi there my benq dlp projector is showing white spots on the screen when the screen is black can you help me?

This is caused by dust on the lens assembly. If you can remove the lens, clean the surfaces with a lens cloth. That should resolve the problem. It is possible that the there is dust in the optical pathway inside the unit as well. If the cleaning of the lens does not resolve the problem, the unit should be brought in for a professional cleaning. It is not suggested that anyone open up these units as there are fine adjustments that can be changed internally easily that could result in convergence problems.


Jan 29, 2010 | BenQ PB6100 Multimedia Projector

1 Answer

What lamps can i use in my Benq CP120?

for a cp120, use a CS.5JJOV.001. for a cp120c, use a CS.5J.00S01.001

Dec 28, 2009 | BenQ CP120c DLP Projector

1 Answer

Is there repair documentation for the BENQ PE8700? I am interested in repairing the color wheel but have never done this before so some step by step instructions would be welcomed.

remove the top case. the colorwheel is located between the lamp and the lens. remove anything on top of it. unplug the ribbon cable from the main board. unscrew the colorwheel mount. replace with the new one. plug it in and reverse the directions. just remember where the screws went and all of the plugs you unplugged.

Oct 21, 2009 | BenQ PE8700 Multimedia Projector

1 Answer

My BenQ PE7700 stops working after a couple seconds.

the lamp is running too warm from inability to cool down. clean out the dust with canned air and check the fans. the temp sensor may need to be replaced, as the heat may have desroyed it.

Oct 14, 2009 | BenQ PE7700 Multimedia Projector

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

178 people viewed this question

Ask a Question

Usually answered in minutes!

Top BenQ Office Equipment & Supplies Experts


Level 3 Expert

2237 Answers

Tom Chichester

Level 3 Expert

45139 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a BenQ Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides