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I've seen mixed results across the internet on this one. From personal experience, for some reason, my glass teapot left some sort of stain on my ceramic stovetop. It also took longer to heat. I then went out and bought a simple metal one and have been pretty satisfied. If cosmetics are a concern, it's not too difficult a step to pour the water into your teapot after the fact, right?
No you should not use a glass kettle or glass type pots on a ceran top stove. Always use metal flat bottom kettle and pots. When buying a metal kettle make sure that there is no gap between the bottom of the kettle and the surface of the ceran top. Some metal kettles have an indentation on the bottom. This does not work well on the ceran top.
Hope this helps.
I have come across this occurence twice before. With glass stove tops the glass is toughened and can generally withstand most temperatures associated with normal cooking situations. This, of course, assumes that there is sufficient space beneath the cooking utensil (saucepan, frying pan, etc) for air to circulate and the build up of heat to dissipate. If this cannot take place heat will build up to the point that the glass - a refractory material will no longer be able to withstand the internal and external forces created by the differences in internal and external temperatures and will thus shatter. Though this is generally rare, it is known to take place and users are warned. Incidentally, this is the reason the shape of the glass top is the way it is and not the usual square as with other tops, in order for the heat to dissipate more easily. In short, you should insist to your landlord that you were not misusing the appliance, but through genuine use this somewhat rare event occurred.
the rep is right as of yet there is no recalls on this problem and yes they are tempered but in my many travels I hve only seen two do this once you have the glass replaced this will take care of the problem also if you use a oven cleaner that is not made for self cleaning ovens and get even a drop on the glass it will shatter
Unplug first! Find the screws that hold the cooktop to the range. Usually in the front just above the oven door when it is closed on the underside. This should release the cooktop. The burners and wiring may have to be removed. You can order the part at sears.com.