Question about Epson Aculaser C1100 Printer

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Photoconductor trouble Error message - Photoconductor trouble. Can't clear menu - says unable to clear error. Any clues or do I need a new photoconductor unit? Help

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You will need to get the photoconductor unit replaced.

You can get detailed information about the same from:
ftp://download.epson-europe.com/pub/download/205/epson20540eu.pdf

Posted on Sep 11, 2009

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Hi, the "Replace Photoconductor" message does come up after a preset number of copies, typically about 60,000. The photoconductor will still continue to work fine, and even with the message displayed the copier should run like normal. The message will keep flashing until you replace the photoconductor, and then it will automatically detect the new unit and the message will disappear.

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We are receiving the error message "84 oc life exhausted". What can we do to solve?


84 PC Life Exhausted indicates that the photoconductor unit has reached its functional life. The photoconductor kit will need to be replaced. The printer will not function so long as the Exhausted message remains on the display. The only way to clear the message is to install a new photoconductor. After replacing the photoconductor unit, you need to manually reset the pc page counter as well. Thank you for choosing Lexmark.

Sep 01, 2010 | Lexmark Optra SC 1275 Laser Printer

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Sep 29, 2009 | Lexmark E238 Laser Printer

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I have a Lexmark E 352DN it was asking for the photo conductor to be replaced,I have done this and I am getting the same message. Any suggestions please


press and hold the select button and the back button
Power on printer when you see something in the display release
you should see CONFIG MENU use arrows till you see Reset PC Cnt. Press select see Reset. hit select should solve your problem
Enter the printer's Configuration menu:

  1. Power off the printer.
  2. On the printer's operator panel, press and hold the select button (pattlnk_11202006_2142-select_button.jpg) and the back button (pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif).
  3. Power the printer back on while keeping both these buttons held down.
  4. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
  5. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.
2
Press the right arrow button (pattlnk_4122007_1837-right_arrow.jpg) until you see Reset PC Cnt. Press pattlnk_11202006_2142-select_button.jpg once. You will see Reset. Press pattlnk_11202006_2142-select_button.jpg again.
The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif once. 4
Press pattlnk_4122007_191-left_arrow.jpg or pattlnk_4122007_1837-right_arrow.jpg on the operator panel until you see Exit Config Menu. Press pattlnk_11202006_2142-select_button.jpg once. Selecting this will cause the printer to reboot.
If the counter has been reset correctly, the printer should return to a Ready prompt. 5
If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:

  • The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.

  • The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.

Jun 23, 2009 | Lexmark Lemark E352DN Laser Printer

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E511 error code


  1. Check of Photoconductor Unit attachment. Re-attach Photoconductor Unit.
  2. Is the Drum of Photoconductor Unit rotating?
  3. Remove Photoconductor Unit. Turn gear of Photoconductor Unit until silver seal attached to Belt can be seen.Is silver seal dirty?
  4. Remove Photoconductor Unit. Is SENSOR TR-0 attached securely?
  5. Remove Photoconductor Unit. Are there any dirt or foreign bodies on the SENSOR TR-0 surface?
  6. Does the error recur when the power is turned ON?
  7. Remove Photoconductor Unit. The voltage of P416-2 ↔ P416-3 on PWBA MCU is 5 VDC when silver paper or other reflective object comes close to the sensing area of SENSOR TR-0, and is 0 VDC when the object is released?
  8. The voltage of P416-1 ↔ P416-3 on PWBA MCU is 5 VDC?
  9. Disconnect the P/J416 from PWBA MCU. Do all of the wiring below have normal continuity?
  10. Replace MOTOR ASSY P/R.

Jun 19, 2009 | Epson Aculaser C1100 Printer

2 Answers

Replace photoconducter 84 on lexmark e350d


Go to www.lexmark.com Select the correct country. then Selectg "Technial Support" Enter the model of your printer "E350D" Click on search. Under the "Knowledge base" header place this number into the search bar: "ENUS27198" click on search. ************************* Lexmark E350d Country / Region: United States Language: English Need to download a driver? How to Reset the Photoconductor Page Count on a Lexmark E350d or 352dn Printer ID: ENUS27198 Procedure Follow the steps in the table below to reset the photoconductor (PC) page count. NOTE: The directions in this article are in English. To download a PDF file containing these instructions in several other languages, click here (file size: 782 KB). Step Action 1 Enter the printer's Configuration menu: Power off the printer. On the printer's operator panel, press and hold the select button () and the back button (). Power the printer back on while keeping both these buttons held down. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen. 2 Press the right arrow button () until you see Reset PC Cnt. Press once. You will see Reset. Press again. The printer will display a Resetting PC Count Value message and go back to the previous screen. 3 Press once. 4 Press or on the operator panel until you see Exit Config Menu. Press once. Selecting this will cause the printer to reboot. If the counter has been reset correctly, the printer should return to a Ready prompt. 5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that: The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer. The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer. If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information. Don

Jun 03, 2009 | Lexmark E350d Laser Printer

1 Answer

I have a Lexmark E352dn printer. The screen showed that the Photoconductor needed replacing which I have done. However the screen still shows " 84 Replace Photoconductor " I have removed and...


the problem is that you need to reset the counter of the photoconductor unit. From the official site of lexmark, i find this solution.
Step Action 1 Enter the printer's Configuration menu:
  1. Power off the printer.
  2. On the printer's operator panel, press and hold the select button (pattlnk_11202006_2142-select_button.jpg) and the back button (pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif).
  3. Power the printer back on while keeping both these buttons held down.
  4. When you see the messages Performing Self Test or Busy on the printer screen, you can release both buttons.
  5. If the printer has successfully entered configuration mode, you will see a new menu with the heading CONFIG MENU at the top of the screen.
2 Press the right arrow button (pattlnk_4122007_1837-right_arrow.jpg) until you see Reset PC Cnt. Press pattlnk_11202006_2142-select_button.jpg once. You will see Reset. Press pattlnk_11202006_2142-select_button.jpg again.
The printer will display a Resetting PC Count Value message and go back to the previous screen.
3 Press pattlnk_4122007_1833-back%20button%20e350_e352_e450.gif once. 4 Press pattlnk_4122007_191-left_arrow.jpg or pattlnk_4122007_1837-right_arrow.jpg on the operator panel until you see Exit Config Menu. Press pattlnk_11202006_2142-select_button.jpg once. Selecting this will cause the printer to reboot.

If the counter has been reset correctly, the printer should return to a Ready prompt.
5 If this does not clear the PC Life Warning or Replace Photoconductor message, power off the printer and attempt this entire procedure again. If the error remains after two attempts, confirm that:
  • The correct photoconductor unit is installed. The part number on the photoconductor unit should be E250X22G. If it is not, install the correct photoconductor unit into the printer.
  • The photoconductor unit has not been refurbished by a third party or is not damaged in any way. If the photoconductor unit was refurbished by a third party or appears to be damaged, try replacing it again before seeking service on the printer.
If the error persists, the printer may require service to correct the issue. Contact Lexmark Technical Support for more information.

Dec 02, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Photoconductor and error 537


Hi,

Perhaps a copy of the parts diagram and/or the multi part service manual might be of more help.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Aug 14, 2008 | Epson Aculaser C1100 Printer

2 Answers

Solution to epson c1100 error message


Turn printer off and remove photoconductor unit, close covers and turn printer back on without photoconductor, error will appear that you need to install photoconductor, install photoconductor and wait til it calibrates, if same error appears photoconductor is a consumable part you will have to replace it then.

Pls dnt 4get to rate solution. TY

Mar 18, 2008 | Epson Aculaser C1100 Printer

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