I have the same problem as described. I opened the case, which was easy and removed a disc, but it appeares there is another problem. Either there is another disc stuck inside or there is a mechanical problem. It SOUNDS like there is a disc that I can not see, or the arm that pushes the drawer oper is broken because the drawer won't open and when the carosel turns , something is rubbing on it.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
maybe a disc stuck in the drive? if you pull down outter door of disc drive (unless you can see the front of the disc tray already) there is a tiny hole on front of disc tray, large enough to get a paper clip wire into, that will release the tray and pop it open
Here is the process for troubleshooting this specific issue:
First remove your disc from the tray. I assume you have already done this.
Ensure your faceplate (the front of your system) is on correctly. Sometimes these can become loose and off kilter. Press the two edges firmly with your hands and "push" it into place.
Push the eject button. Although it hasn't worked in the past, adjusting the faceplate may correct the issue.
If that doesn't work, move the disc tray drive gently from left to right when it is open. Again, be gentle-- what we're trying to do here is slightly adjust the disc tray in case it isn't entering your system properly.
Still not working? Time to send it to Microsoft for repair. You can find all of that information on their official support site. Click here for more details.
There should ba a tiny hole on the front of the tray cover on the drive. Switch off, get a paper clip or something about the same thickness and insert it carefully in to the hole, push it in until the tray opens.
The disc tray does not open and you cannot remove the disc after you press Z (open/close). ,Turn off the recorder. Once the clock appears in the front panel display, disconnect the mains lead. (If the recorder does not turn off or if the clock does not appear in the front panel display, disconnect the mains lead anyway.) Connect the mains lead again while pressing down A on the recorder, and release the button when the disc tray opens. Then, keep [/1 on the recorder pressed for about ten seconds until "WELCOME" appears in the front panel display
Disc have something sticky attached on top (label ,specially rental discs') so when you try to eject disc get stuck on tray of spindle motor.Top cover need to be opened in that case in order to remove disc
This problem is caused by a loose drive belt in the eject mechanism, you need to open the ps2 and replace the drive belt...
Take off the top cover, then take off the cover from the top of the dvd drive mech... then carefully remove the disc tray and you should see the belt near the front. Replace that belt and it should work fine again
On a couple of rare occasions the drive motor has been found to be faulty, but usually replacing the belt will fix it
With mine, it was the drive belts for the cd drawers, which were stretched and rigid.
Open the case. Remove the 4 screws that hold down each cd drive. Push the drives out enough so you can pull the silver facing off the sliding try by pulling it up. Now you can lift out the cd drives, removing all the connectors as you go.
Flip the white plastic slider underneath each drive and you can mechanically open the slide tray. This reveals the little motor and rubber pulley belt that operates the slide tray. If the belts are broken, perished, rigid or something, get something similar from your local electronics parts store (a couple of bucks each belt), and reassemble.
If the tray does not open when you press the eject button, try to manually open it. To do this:
Unplug your Xbox console from the power source.
Locate the manual release button on your Xbox console.
For most Xbox consoles, the manual release button is located in
a small pinhole to the left of the eject button under the disc tray.
For some Xbox consoles, the manual release button is located
under the disc tray. It can be under the "O" or the "B" in the word
"XBOX" that appears on the tray.
Insert a straightened paper clip or other small
tool in the hole at an angle to the left. Gently push the paper clip to
try to press the manual release button and partially open the disc
tray. This may take several tries. Typically, a thin paper clip works
better than a thick paper clip.
If you insert the paperclip in
the hole and find an obstacle, this indicates that your Xbox console's
manual release button is located in a different area of the console.
Look under the "O" or the "B" in the word "XBOX" that appears on the
tray. If this is the case, insert the paperclip under the "O" as
outlined in step C. If you find an obstacle, insert the paperclip under
the letter "B”. The manual release button is located in one of these
After the disc tray partially opens, pull the tray with your fingers to fully open the tray.
1 of 2 things
can you hear the motor running inside the player ????
there is usualy a snall pin hole under the tray insert a paper clip into this hile and push it in if tray starts to auto open it might be just a dry set of rails
if rails asumed dry open unit and coat the rails with anti seize and try again with the switch on front cover
Hi there, had a similar problem.
This unit is easy to open. the four screws on the sides and two i think on the back. When it is open you will have access to the discs in the machine. the last disc will probably be jammed between the facia and the caddy and will be impeding the carousel mechanism, once removed you should check the functions starting with eject, and again to cycle, load disc position 1 insert disc and check. this player i think rotated the disc on loading to a set position, would have to open one to check. hopefully the carousel is not out of sync and all is well.