Question about Onkyo DR-C500 Multi-disc DVD Player

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Tray won't open

I have the same problem as described. I opened the case, which was easy and removed a disc, but it appeares there is another problem. Either there is another disc stuck inside or there is a mechanical problem. It SOUNDS like there is a disc that I can not see, or the arm that pushes the drawer oper is broken because the drawer won't open and when the carosel turns , something is rubbing on it.

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  • 151 Answers

Have a professional open it up to check so not to further damage the device. If you want to do it your self, you can open it up, just make sure your warranty is not void by doing so...

A possibility is that the tray has a lodged cd in it...

Posted on Dec 10, 2007

  • Chris Montano
    Chris Montano Dec 11, 2007

    Oh and there are some players with rubber guides at the reading end, sometimes it comes loose and lodge in...

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