Question about Onkyo DR-C500 Multi-disc DVD Player

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Tray won't open

I have the same problem as described. I opened the case, which was easy and removed a disc, but it appeares there is another problem. Either there is another disc stuck inside or there is a mechanical problem. It SOUNDS like there is a disc that I can not see, or the arm that pushes the drawer oper is broken because the drawer won't open and when the carosel turns , something is rubbing on it.

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Re: Tray won't open

Have a professional open it up to check so not to further damage the device. If you want to do it your self, you can open it up, just make sure your warranty is not void by doing so...

A possibility is that the tray has a lodged cd in it...

Posted on Dec 10, 2007

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Monitor doesnt want to open

Service a DVD player disc tray:
  1. Open the housing by removing mounting screws and anything blocking the tray. Press the open/close control to the extend tray, then unplug the unit. To remove a clip-on tray front, brace the tray and slide the panel to one side.
  2. Unplug cables between the front panel and the interior. Remove any screws securing the front panel and remove the panel. If it won't move, check beneath it for clips or additional screws.
  3. Remove the hold-down on top of the disc tray and gently pull the tray out of the player. Clean the travel rail and guides with a swab dampened with denatured alcohol. Lubricate lightly with white lithium grease.
  4. Remove the drive belt (using gloves or tweezers) to inspect for dirt, water, or damage. Clean with a lint-free cloth moistened with denatured alcohol. If the belt is damaged, replace it.

Oct 01, 2012 | Dual XDVDN9131 Navigation system with DVD...



1. Turn the power on and remove the disc on the tray.
2. To put the DVD player into version up mode, press [9], [8], [7], [6], and [SEARCH MODE] buttons on the remote control unit in that order. The tray will open automatically.
The DVD player can also enter the version up mode with the tray open.
3. Load the disc for version up.
4. The DVD player enters the F/W version up mode automatically. If you enter the F/W for different models, "Disc Error" will appear on the screen, then the tray will open automatically.
5. After programming is finished, the tray opens automatically.
At this time, no button is available.
6. Remove the disc on the tray.
How to Eject Manually
If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience.

on Jan 19, 2016 | Denon DVD-1740 DVD Player

1 Answer

Sony rdr-hx720 tray won't open and says traylocked?

The disc tray does not open and you cannot remove the disc after you press Z (open/close). ,Turn off the recorder. Once the clock appears in the front panel display, disconnect the mains lead. (If the recorder does not turn off or if the clock does not appear in the front panel display, disconnect the mains lead anyway.) Connect the mains lead again while pressing down A on the recorder, and release the button when the disc tray opens. Then, keep [/1 on the recorder pressed for about ten seconds until "WELCOME" appears in the front panel display

Oct 08, 2011 | DVD & Blu-Ray Players

1 Answer

DVD drawer won't open after playing a film. Film plays fine, but now we can't get the darn DVD out!

Disc have something sticky attached on top (label ,specially rental discs') so when you try to eject disc get stuck on tray of spindle motor.Top cover need to be opened in that case in order to remove disc

Aug 23, 2011 | ESA E4000 DVD Player/VCR

1 Answer

My disc tray won't open the lights turn on and work but the disc tray just won't open. How can I fix this?

You have to check two things.
1. You have to check the tray loading belt in the mechanism. To see the same you should remove the mechanism.because the loading belt is beneath the cd tray. As it is cyberhome it will be very difficult to remove the mechanism for an user. if your capable for doing the same then make try. Because you have to remove the top cover then the back panel, then the mechanism. Take care the mother board is attached to the mechanism.

2. You have to check the cyberhome dvd player will show this type of complaint if the Spindle motor is faulty (oppen or short ). Spindle motor is one on which the cd rotates. It will not cost a lot.

May 05, 2011 | Cyberhome CH-DVD 300 DVD Player

1 Answer

My sony dvp-sr200p, disc tray is not opening?


Try the mechanical release;

Look for a very tiny hole in front of the drive; use a paper clip poke through that hole, apply a little pressure and push. The tray should pop open.

there might be a panel that covers the tray, and you won't see the tiny hole. If that's the case, just use your fingernail to pry open the panel, which most likely will pull out (not off), and you'll then see the hole. Once you push the straightened out paper clip into the hole, the tray should come out enough for you to pull it out the rest of the way.

Sometimes the CD drive doesn't open because the case is misaligned. Try pressing on the center portion of the drive when it is attempting to open!

Apr 11, 2011 | Sony DVP-SR200P DVD Player

1 Answer

The open/close button will not open the disc holder slide-out. So we cannot play anything on it.

well, a few solutions. The easiest solution would be if your disc tray has a tiny little hole on, or near the tray on the front of your player. If it does, take a paper-clip and bend one of the ends to make it stick straight out, and insert it into the hole. This will pop open the tray. If not, you can do two things. One is to take the player in for repairs, OR you can grab a screw-driver (appropriate size and shape) and remove the outer casing. The screws should be located on the back side of the player. Take out whatever screws are visibly holding your case in place. Once outer case is removed, you should be able to see your disc. You will be able to remove the disc from here. If you are skilled enough, you should be able to find the release lever for the tray...if you are worried about messing anything up, re-assemble your player and take it to a professional. :D

Mar 19, 2010 | DVD & Blu-Ray Players

1 Answer


1) Turn on the player with no disc in the tray
Wait till the unit is at the Samsung logo screen.
2) Open then close the tray, wait to see the No-Disc Message in the top Left Corner
3) Now press the REPEAT button on the remote, followed by a five digit code.
In this case Repeat 29334
4) When it works a 1 will appear in the top left corner
5) Press 9 to make it regionless.
6) Press Eject to OPEN to open the disc tray.
7) Press Eject to CLOSE to close the disc tray.
8) Power the unit off
9) Now power the unit on again, it should now read all regions of DVD Disc.


Jul 18, 2009 | Samsung DVD-1080P9 DVD Player

1 Answer

Disc is stuck in the tray - samsung dvd R130

Without knowing more of your specific situation, it sounds like the disc is physically stuck and is blocking the motor mechanisms from ejecting. There should be 1-2 screws on each side & one at the rear of the player to remove the outer casing. When you open it, any obstructions should be obvious. The screws should be easy to figure out with an arrow pointing to them stamped into the medal, kindof looks like: =>

Mar 13, 2009 | Samsung DVD-R130 DVD Recorder

1 Answer

DVD Tray is locked

Push and hold down the Open/Close button until "UN-LOC" appears on the FL display (or "Disc Tray Unlocked" appears on the TV screen).

Jan 18, 2008 | Sanyo DWM-390 DVD Player

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