Removing the detergent dispenser

At some point the support came loose and when the drawer was pushed in at probably broke more of the plastic away from the mounting screws. The only way to fix it properly is to replace it with a new one.

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split the door inner from the outer - screws round the periphery. you will need a multimeter check if there is a supply to the detergent dispenser when there should not be ie during rinse and hold program or before starting the cycle. if there is a supply then the module is faulty. if not then fault probably lies with the dispenser itself. having split the door you can see how to remove. there are two methods of fixing. most common is six screws holding clamps. some are a push and click fit

Dispenser Lever

If the dispenser is broken and doesn't open or close properly the dispenser lever might need to be replaced.

Detergent Dispenser Cover

If the detergent dispenser cover is broken and the detergent dispenser doesn't work, the dispenser assembly should be replaced.

Wax Motor Actuator

If the dispenser will not release the detergent the actuator connected between the wax motor and the dispenser might be broken. Check the wax motor actuator and replace it if necessary.

Detergent Container

If the dishwasher dispenser doesn't work the detergent container may need to be replaced.

Dispenser Lid

If the dispenser is broken and doesn't open or close properly the dispenser lid may have to be replaced.

Detergent Dispenser

If the dishwasher dispenser doesn't work the problem is often related to the release mechanism. If the problem is with the dispenser itself, it may be easier to replace the entire dispenser.

Dispenser Door Spring

If the dispenser is broken and doesn't open during the wash cycle the dispenser door spring may have to be replaced.

Dispenser Latch

If the dispenser is broken and doesn't open or close properly the dispenser door latch may have to be replaced.

Dispenser Door Pin

If the dispenser is broken and doesn't open or close properly the dispenser door pin may have to be replaced.

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Dispenser Actuator

If the dispenser is broken and doesn't open or close properly the dispenser actuator may have to be replaced.

Dispenser

If the dispenser is broken and doesn't open or close properly the entire dispenser assembly may have to be replaced.

Enter your model number to see parts for your dishwasher.

Wax Motor

There is an electrically powered device called a wax motor which opens the detergent dispenser. If the dispenser is broken and will not open to release the detergent, the wax motor might need to be replaced.

Enter your model number to see parts for your dishwasher.

Bi-Metal

If the dishwasher dispenser doesn't work the bi-metal actuator might be burned out or defective. The bi-metal is a simple metal loop which acts as a latch for the dispenser door. As electricity is applied to the metal loop, the loop deforms and bends away from the latch, releasing it. If the bi-metal is burned out it won't deform or release the detergent door.

Enter your model number to see parts for your dishwasher.

Dispenser Slide

If the dispenser is broken and doesn't open or close properly the dispenser slide may need to be replaced.

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Dispenser Repair Kit

If the dispenser is broken this dispenser kit may need to be replaced.

Enter your model number to see parts for your dishwasher.

Main Control Board

The main control board provides power to nearly every component of the dishwasher including the detergent dispenser. If the dispenser will not actuate the main control board might be defective. You should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.

God bless you . see the photo attached.

Dispenser Lever

If the dispenser is broken and doesn't open or close properly the dispenser lever might need to be replaced.

Detergent Dispenser Cover

If the detergent dispenser cover is broken and the detergent dispenser doesn't work, the dispenser assembly should be replaced.

Wax Motor Actuator

If the dispenser will not release the detergent the actuator connected between the wax motor and the dispenser might be broken. Check the wax motor actuator and replace it if necessary.

Dispenser Lid

If the dispenser is broken and doesn't open or close properly the dispenser lid may have to be replaced.

Detergent Dispenser

If the dishwasher dispenser doesn't work the problem is often related to the release mechanism. If the problem is with the dispenser itself, it may be easier to replace the entire dispenser.

Dispenser Door Spring

If the dispenser is broken and doesn't open during the wash cycle the dispenser door spring may have to be replaced.

Dispenser Latch

If the dispenser is broken and doesn't open or close properly the dispenser door latch may have to be replaced.

Dispenser Door Pin

If the dispenser is broken and doesn't open or close properly the dispenser door pin may have to be replaced.

Dispenser Actuator

If the dispenser is broken and doesn't open or close properly the dispenser actuator may have to be replaced.

Dispenser

If the dispenser is broken and doesn't open or close properly the entire dispenser assembly may have to be replaced.

Wax Motor

There is an electrically powered device called a wax motor which opens the detergent dispenser. If the dispenser is broken and will not open to release the detergent, the wax motor might need to be replaced.

Bi-Metal

If the dishwasher dispenser doesn't work the bi-metal actuator might be burned out or defective. The bi-metal is a simple metal loop which acts as a latch for the dispenser door. As electricity is applied to the metal loop, the loop deforms and bends away from the latch, releasing it. If the bi-metal is burned out it won't deform or release the detergent door.

Dispenser Slide

If the dispenser is broken and doesn't open or close properly the dispenser slide may need to be replaced.

Dispenser Repair Kit

If the dispenser is broken this dispenser kit may need to be replaced.

Main Control Board

The main control board provides power to nearly every component of the dishwasher including the detergent dispenser. If the dispenser will not actuate the main control board might be defective. You should first check for more common parts. Many times control boards are replaced unnecessarily because the problem was not diagnosed properly.

Gd bless you

Had same problem. Ordered a part that appears to just snap in and replace the broken water dispenser face at this website. http://www.repairclinic.com/PartDetail/Dispenser-Actuator/DA9704952B/2049390

Hi Ron,
I found your users manual, if you don't have it, HERE. The only thing I see inside is the clip to hold the compartment closed. Go HERE for the parts list, look on the "Door and Latch" parts, you will see no. 8 is the detergent dispenser you refer to. You may go HERE to find the replacement part. The cost may be scary tho, so it is entirely up to you if you wish to go this route.
Hope this is of help, Please rate and comment, Thank You, Joe

Something has jammed the drawer closed. You will need to access the top of the dispenser.
Remove the 2 screws holding the top lid in back. Slide the top lid rearward and remove.
Pry open the top of the dispenser top and using a small screwdriver, unsnap the lid snaps.
This will release the drawer and you can clean out any debris that caused it to jam up.
Good luck.

To replace the parts you have to buy a whole dispenser assemble for $100 to $200. To buy some time ... Get a heavy gage sewing needle - hold it with pliers and heat it red hot. Stick the hot end into the plastic door at the area where the plastic latch is (where it will line up with the far end of the latch mechanism). when it cools cut off most of the needle leaving one eight to one sixteenth (more or less) protruding. Use a drill and small bit to remove some plastic (or drill a small hole) on the spring latch mechanism. push the remaining part of the needle in or out to engage the hole in the latch.. this will hold awhile.

not repairable..have to replace whole door..stuff a rag in the hole/buy door/or get a new refrigerator...sorry. Greg

Had the same problem here today, the softener dispenser blue plastic piece was loose jamming the whole dispenser tray, to resolve remove top cover, two screws on top rear, slide the cover towards the back, you will then see the detergent dispenser, press the right clips and pull it off slightly at the back; do not put too much pressure and try to remove the cover completely, just pry the plastic cover a bit then pull the detergent tray it should come right out.