Question about Philips GoGear HDD6330 MP3 Player

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Mp3 player problem

My philips mp3 pyayer software is not working.so plz give a solutions

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It may be due to virous infection.Reinstall the software.

Posted on Sep 11, 2009

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Posted on Jan 02, 2017

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2 Answers

My Player infected with New Folder.exe virus


All you can really do is perform a Repair in the Philips Device Manager - if it fails, you can call Philips and see if you are still in-warranty:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

-Tha Mp3 Doctor

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Actually ma computer has been formatted nd nw i m not able to connect my mp3 to my pc..........plz can u help me...

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Fierborne solution did not work


If the volume + method did not work, and the Philips Device Manager does not recognize the player is plugged in, and you uninstalled the old software and reinstalled the new software from the Philips website, then your player is officially dead. call Philips to inquire about getting a replacement - these are no longer available, so they would repalce your unit with a newer SA model.

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U might have formatted it to NTFS. Convert it to FAT.

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