Question about Lenovo 3000 Y410 Laptop

3 Answers

My cd rom is still not working.when iam checking its properties it says that your device is working properly.this problem has occured some time back also,and then i visited to the care centre,they rectified the fault within ten minutes or so,now the warranty period has elapsed,i dont know what to do,please help this miserable person

Posted by on

Ad

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Lenovo Master
  • 3,051 Answers

Hello there:
Please go to my computer and when you see it right click on it and then go down to properties and than click on it and then once that screen has opened up go to hardware and then click on hardware and then go to device manager then open it up .
now you will look for cd rom and open it now highlight your cd rom and right click it and select uninstall .
next it will ask you to confirm the installation say yes the computer will uninstall the device .
next if you look towards the top of the box in device manager you should see where it says action click on it and where it says scan for hardware changes select it from there
now the computer will recognize the cd rom and reinstall it for you you will be notified down at the taskbar that the new device is being installed and it will notify you of when it is done. ok it should work just fine now
best regards michael

Posted on Sep 11, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,188 Answers

Un-install it and then restart your computer. It will then re-install the cd rom. See if it works after that.
If not then use a cd rom lens cleaner and follow the instructions to clean your cd rom.
Check for any loose connections by removing the rom out of the bay (by unlocking a release latch at the bottom of your laptop). Reinsert it and then check if it works.
If it still does not work then there is not much else you can do at home. Take it to a service center. If it has major defects then consider buying a new one.

Posted on Sep 11, 2009

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 788 Answers

If the unit reads anytjhing at all, it may just be a dirty head or lense.
If it does not read anything, you may need to remove the CD or DVD ? and re-seat it.
Last, you may want to remove it from the device manager and re-boot, letting the operating system reload the device.
Also, check your device manager and see if you have any devices in conflest.
Good luck

Posted on Sep 11, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dvd rom will not work


This is normally caused by missing or corrupt drivers for your CD drive. Again if the CD drive is not properly connected to the motherboard of your laptop, this can also happen

1. Try to restart the laptop and observe the results. Make sure there is no CD in the CD drive.
2. If you still have the same result, go to "my computer" and check whether the CD ROM
appears on the list of devices. If it appears then, right click on it and try to eject.
By doing this you want to check whether the CD tray is still mobile and not blocked
by anything else.
3.Then right-click on it again and go to its properties and go to the "Hardware" tab
4. In the Hardware tab, notice the list of drives connected to your laptop and choose the Cd Rom and go to "Properties"
5. Notice at this point, whether the device is said to be working properly or there is something wrong with it.
6. Then go to the "Driver" Tab, and choose "update driver"
6. This will let your system look for the missing or corrupt drivers for your CD drive.
Restart your computer and observe the results

Aug 18, 2011 | Toshiba SD R2102 CD-RW/DVD-ROM Burner

1 Answer

I can't install cd's on computer


It is my pleasure to guide you.

Go to the Control Panel > double click the System icon > Hardware tab > Device Manager >
Look for your CD Rom in the DVD/CD drives listing, press the + sign to open it.

You should see two drives, if you have two CD Rom drives. Double click on one at a time. This opens the Properties of the drive. The Device status should say it is working properly. If it does not say that, close properties and right click the drive and uninstall. Close out everything and reboot. Windows may ask to reboot, say yes.

After boot up Windows should re-intall the CD Rom drive drivers. After all is done, try the CD Rom again.

Good luck and please post back that you are successful or that I can be more helpful.

Jun 05, 2011 | Gateway (5500381) CD-ROM Drive

1 Answer

I moved my cd.rom drive from a compaq evo along with hard drive into a dell tower and now my cd rom is not working when i press the eject button the light on disk drive comes on but it wont open when i...


A signalling problem of course. Have you fitted it to the Data cable properly? Check the Jumper Settings if it has Jumper Cables. Make sure it receives proper Power, enough to function well. Check BIOS settings to know whether the Rom is Detected.
You can try this while you are in the Windows as well. To check for errors you have to get the "Event Viewer".
  • Press Start menu and Click on Run.
  • Type in this and hit Enter.
  • Eventvwr.msc
  • If you see any error under the Category "System", related to CD Rom please le t me know.
  • You have to check the Device Manager as well. If there are any errors Related to the Rom you will see a Red X or a Yellow Exclamation marl near the Device (!). To get the Device Manager you have to Right click on "My Computer" icon and go to "Manage". (Or type devmgmt.msc in Run box and hit Enter)
  • Then click on Device Manager.
  • If you see any errors let me know.
  • Finally you have to check the Storage. Get the Device Manager again. (Or type diskmgmt.msc in Run box and hit Enter).
  • Go to the Properties if it Shows the Rom.
  • Check whether the Device is in use. Check whether it is DISABLED. If disabled, Select "Use this device (Enable)" to Enable it.
  • Make sure that you don't have Viruses (or a Corrupted antivirus Suite) or Corrupted Nero Installation.

One additional check. Make sure Plug and Play services are Running. You will see (if errors occurred) in the Event Viewer. You can check whether the Service is Disabled by Navigating to the Services Snap-in.
  • Type this in the Run box and hit Enter
  • services.msc
  • Scroll and look for Plug and Play. If its Disabled: Go to Properties and Set it to Automatic.
Hope this will solve you the issue.
Please be kind enough to Rate the answer with a Testimonial, if the Solution helped you to Overcome the Issue.
Feel free to contact me again.
Thanks for contacting Fixya!

Jun 12, 2010 | Dell Dimension 1100 PC Desktop

1 Answer

The disc medio tray will not open and will not run on hp g60


Hi I'm Rain ,
Ok follow these instructions to reboot your CD Rom drive.

  1. click start then My Computer .
  2. In My Computer right click the DVD/CD rom drive icon .
  3. In the list , Click eject to see if the drive is being reconized .
  4. If nothing happens repeat steps 1-2
Now when you get to sep 3 you will click properties .


5. In properties click Hardware .

6. In Hardware click the DVD/CD device to highlight it .

7. Click properties .

Now look to the bottom of that window to see device status .
If it says , this device is working properly .Properties .
Next click Driver . In driver you will see a list of option tabs that allows you to , Roll Back driver Update driver and Disable driver .
The other option is Driver Details.

Click Roll Back driver to restore the driver back to the state before you added the latest program . Click ok and follow the screen instructions.
If this fails , you can follow these steps to get back to Driver and chose
Disable Driver . Click ok if another window pops up.
Now what you are doing is rebooting the DVD/CD rom drive.
This will restart all the drivers that are associated with the DVD/CD rom
device .
Now follow all the steps again to get back to Driver .
Now in Driver you will need to click Enable to restart the DVD/CD rom
device . Reboot your system and try the DVD/ CD tray to see if it responds . If it still fails to respond you most likely will need to replace or service the DVD/CD Rom Hardware { the Tray } .

Jan 08, 2010 | HP G60-230US Notebook

1 Answer

DVD DRIVE OF MY HP LAPTOP


Hi there:
If you know how to boot the computer into bios look for the boot section and check to see if the cd rom is there if not change the settings to show a cd rom and than save and reboot but i think you may have damaged the cd rom when you forced it open these are pretty delicate devices , force should never be used .
best regards mike

Feb 16, 2009 | Toshiba Satellite U305-S2804 Laptop

1 Answer

CD ROM NOT WORKING


In your device manager, richt-click the device and select properties. Next check if it says the device is working properly and check if the device is not disabled. If it's disabled, enable it. Otherwise tell me what it says.

Regards Ronnie

Jan 11, 2009 | Computers & Internet

1 Answer

My cd rom drive is missing from my computer


HI SIR,
Its easy to solve this..

how to solve:
  • Make sure your CD ROM drive is properly connected to your computer.
  • Double click on your My Computer icon and click on "View system information" under the System Tasks area at the top left hand corner of the window.
  • Next, choose the Hardware tab and click on the Device Manager button.
  • look through the list for the DVD/CD ROM drives and click on the little plus sign ( + ) to expand it.
If one does, it means that your CD ROM device is connected and that it does have power. If nothing comes up, you may have some internal connection problems with the power and the ribbon cables. To check on this, shut down your computer, remove the two cables that go along with the connectors on the back of the drive and reset them firmly back in. Also, check on the ribbon cable and ensure that it is plugged tightly into the motherboard.

When you have done all of that, restart your computer and try the above directions again (in the device manager). If you still don't have anything listed, your CD ROM drive may be defective. Now, if you have tried all of this and nothing has worked yet, as I said before, it could be a software problem. So, let's go ahead and explore that.

In the device manager listing, right click on the item that appears in the list and choose Properties. Look in the Device Status area and see if there an error (could be error code 19, 31, 32, 39 or 41). If this is the case, you won't be able to use the original software for your CD ROM drive, but you could do a search online for your drive's vendor and see if you can download the latest driver software for your particular CD ROM drive. This along with a restart of your computer can solve the problem.

Another thing that may help is the system restore feature that Windows XP offers. Read about system restore here before you go any further. A system restore can place your computer back to a time when it was working properly. If you can remember the last time you know your CD ROM drive was working right, do a restore for that date. This may solve your "missing drive" issue. With any luck, it will.

thank you
vino

Nov 03, 2008 | Acer Computers & Internet

2 Answers

Audio CD sound Prob


Various conditions may cause this problem. To troubleshoot, check the following:Microsoft Volume Control or your mixer program mute options and volume sliders. 
Connect headphones to the stereo phone jack on your CD-ROM drive’s front panel; adjust the volume control settings on the drive. If there is sound from your headphones, check the CD audio cable connection from the CD-ROM drive to the audio card. 
Ensure the speakers are properly connected to the audio card’s output connector. 
Joystick port is not working 
To troubleshoot, check the following:
The audio card joystick port conflicts with another joystick port in the system. Disable the audio card joystick port, and use the system’s joystick port. 
The joystick drivers, MSJSTICK.DRV and VJOYD.VXD, may not be installed. Uninstall the joystick, then reinstall to load the drivers. The drivers should come with the driver CD or floppy diskette with your sound card.
Computer hangs or restarts during installation
A hardware conflict may cause the computer to hang or restart during the installation procedure. Check the following to resolve the conflict:
A hardware conflict with another device in your system. 
Previously installed sound card hardware or software needs to be removed. 
The audio card is not seated in the slot properly. 
PCI bus mastering devices may be interfering with the operation of the audio card. Temporarily remove non-essential PCI bus mastering devices.
Resolving hardware conflicts
Hardware conflicts occur when two or more devices contend for the same resources. Conflicts between your audio card and another device may occur regarding the I/O address, IRQ line, or DMA channel:
Right-click the My Computer icon on your desktop, and select Properties. The System Properties dialog appears. 
Click the Device Manager tab. In the Device Manager, a plus sign(+) represents an expandable list of items. A minus sign (-) represents an expanded list. A circled exclamation mark denotes a conflict. 
Double-click Sound, video, game controllers. A list of multimedia devices appears. 
Select your audio card. 
Choose the Propertis button. 
Click the Resources tab. 
Uncheck the Use automatic settings option. 
Change "Settings based on:" if alternate settings are available. 
Determine the conflict by reviewing the "Conflicting device list".
Select the conflicting item in the "Resource Settings" list. 
Click the Change Settings button. 
Use the mouse to select a new setting. 
Select OK to close each of the properties windows, and restart your computer.
Audio card is not automatically detected
To manually configure your audio card for Windows 95/98:
Click "Start" on the taskbar, and select Settings from the Start menu. 
Select Control Panel. The Control Panel group appears. 
Double-click the Add New Hardware icon. The Add New Hardware Wizard dialog appears. 
Select Next to continue. 
Choose Yes to have Windows search for new hardware, then select Next 
Select Next to continue. 
Select Finish, and follow the prompts to complete the new hardware installation.
CD does not automatically run when you insert it in the drive
To enable the "Audio insert notification" feature:
Right-click the My Computer icon on your desktop, and select Properties. The System Properties dialog appears. 
Click the Device Manager tab. A list of devices appears. 
Double-click CD-ROM, and select your CD-ROM drive. 
Choose the Properties button. The CD-ROM drive properties dialog appears. 
Choose the Settings tab. 
Click the "Auto insert notification" option to enable. 
Select OK until all Properties dialogs are closed, and restart Windows for the changes to take effect.
No sound is heard from speakers
Verify the following:
Check the Microsoft Volume Control or the Audio Mixer Program mute options and volume sliders. 
Ensure the speakers are properly connected to the audio card’s output connector. 
Check the volume control and power connection of the speakers, if they are amplified. (Refer to the speakers documentation for detailed information). 
Ensure a hardware conflict does not exist between your audio card and another device in your system. 
PCI bus mastering devices may be interfering with the operation of the audio card. Temporarily remove non-essential PCI bus mastering devices. If the device is a display card, upgrade the display card drivers, or set the card to the default Windows VGA mode.
If you are experiencing no sound only during audio CD playback, see "No sound is heard from audio (music) CDs" above.

Static sounds are heard in wave files
Check to see if the static sounds are heard in all wave files. If the difficulty occurs only with certain games, refer to the software manufacturer’s documentation. To troubleshoot static sounds heard in all wave files:
Try different resource settings for the audio card, or set the card to use low DMA. 
Move the audio card to another PCI slot. Feedback from the power supply or another device may be responsible.

Oct 19, 2008 | Computers & Internet

1 Answer

Cd rom problem


If this is a problem that just occurred and until now it has worked, my first step would be to check that the hardware, (the CD drive) is still functioning and that the software, (the drivers) are still installed and not corrupted. First go to the start button, then control panel, then performance and maintainance,go to system, and then hardware. Look for DVD/CD ROM drives, if you have more than one CD or DVD drive, point and left click on the plus symbol to the left of DVD/CD ROM Drives. Point and left click on the drive in question to highlight it then go to action, scroll down to properties and left click. This window should say that the device is working properly and also at the bottom of this window, under device usage it sould say "use this device, enable". If all of this seems to be working so far, the drive itself should be good.If there have been error messages, there is an option on the last window that opened to troubleshoot. Use it. If so far, everything looks good, now check that the drivers are good. Follow all of the above steps up until you open the device manager and point to the drive in question, go to action. This time scroll down to update driver and left click. A window will open that says " welcome to the hardware update wizard". Point and highlight the circle that says" no,not this time" regarding connecting to the internet to search for a driver. If this device has been working, the driver should still be on your hard drive. Follow the wizard prompts. If at the end of the wizard you are informed that a better match could not be found, then most likely the drivers are still good for this device. If after checking both the hardware and the software, you saw no errors and everything looked as though it were operating, the problem may be more than you can solve without some repair expertise.

Oct 01, 2008 | Microsoft Windows XP Professional

1 Answer

Missing cdrom drive


Is the LED of your CD ROM blinking? If yes then go to device manager by right clicking the My Computer icon and then click the Properties command. In the Properties window select the Hardware tab and then click the device manager. Is the CD ROM entery there! yes> right click and enable the device. If no then reformat your hard disc and reinstall.
In case your CD ROM's LED is not blinking (Rarest case) then simply check all the cables connected to it, atleast the power cable. if it is still not working, your CD ROM got damaged and there is a time to change it.

Feb 04, 2008 | Computers & Internet

Not finding what you are looking for?
Lenovo 3000 Y410 Laptop Logo

106 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lenovo Computers & Internet Experts

Michael Vincent Cruz

Level 3 Expert

868 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18407 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Lenovo Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...