Question about Frigidaire FRS26H5AS Side by Side Refrigerator
I had this same problem with another FrigidAir side-by-side model and I can feel cold air leaking at the top of the gasket. The door to the fresh food compartment is also misaligned by nearly 1 cm. I felt it was the gasket but the repair tech replaced the thermostat control unit, instead.
It took 1 week to get the part. Now I am waiting a second week to get that same part because after the switch-out the refrigerator was even warmer (43-44 degrees).
The tech took out the door that keeps the cold air in the freezer section and now it is down to 27-29 degrees. So I don't buy new food to replace the spoiled food because it will freeze.
I have found MANY Frigidair models that do not keep the refrigerator contents in the safe range, or only barely so despite maxing out the "Cold" control knob. If I were to switch my knob to the factory default setting the refrigerator would be closer to 60 degrees. It's been this way since Day One but the first tech to come out claimed that since it was holding at 38 degrees or so in the maximum Cold position (number 6 on the dial), that it was okay.
Except it wasn't okay because after opening the door it would get upwards of 40, which the US Gov. FAQ says is too high. We got away with dairy and cooked foods but raw meat would never last to the next day without spoiling in the refrigerator well before the sell-by date.
The repair only made things worse.
I don't see back-wall frost. I only note that there is some leakage at the uppermost portion of the gasket that keeps my boxes of cereal on top of the refrigerator very cold.
The freezer works fine.
I would like to know if this sounds like a design flaw.
The part the tech pulled out on his return trip looks like a tiny, hinged plastic door between the two compartments. Is this a common design or some funky way Frigidair implemented the cooling that just isn't working?
Upon calling Frigidair, we were told that in the dial position of "6", which is where we have kept it ever since it was brand new, should be freezing our food, not barely keeping it safe for consumption.
Your refrigerator has 2 thermostats and an electrically controlled air damper. If a technician removed the air damper and someone has not replaced the thermostat for the refrigerator side I believe you have a poor quality service tech and if your refrigerator was worked on with someone with an ounce of a brain they surely would not leave the electrically controlled damper out and would not overlook the possibility that the thermostat probe is defective. Your refrigerator would be an easy fix if the people that were working on it knew what they are doing. You have a minor problem with your refrigerator and a major problem with the technician. Sea Breeze
Posted on Sep 11, 2009
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Most Problems with Ref/freezer combo's are with the Limit settings on the cold controls. These tiny settings are usually under the control knob and are adjusted with a tiny screw driver or an allen wrench. Many time these are overlooked by service technicians.
The Limit switch settings adjust the timing of the "On & Off cycle between lower and high ranges. In other words, they can be set to turn on when the Temp gets up to 40 degrees, and then off when the temp drops down to 30 degrees, or what ever range Your appliance works best at. The Limit settings are usually set with the main Cold control in the center position. If Your fridge is a side by side, the Freezer section will usually have a separate Cold control located behind the Grill at the bottom, or a separate control in the Freezer compartment. Many Frigidaire side by sides use this means of separate cooling controls, and they go into defrost mode to eliminate Frost build-up. Hope this helps! Good luck!
Posted on May 29, 2010
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Posted on Jan 02, 2017
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