Question about Sony Cyber-shot DSC-W200 Digital Camera

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DSC-W200 Frozen My W200 has the lens open (extended) and will not close. Additionally, when I press the power button or the play button on the back, the LCD lights up and says Sony, but nothing else happens. I've tried connecting it to my macbook, using a fully charged battery, memory card vs no card, etc. Nothing seems to work. If I press the power button a seond time, the green power light goes off, but the LCD still says Sony. Any help would be greatly appreciated. Not too eager to send it back to Sony since I've had it for about 1.5 years and am sure the warranty is up. Thanks, AJ

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  • ahopp Sep 12, 2009

    Just to clarify. I'm going to "firmly slap"the side of the camera against my palm, and not the lens...right?

    Thanks, Nettiser, I'll surely post regardless of where it works or not.

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Try this it works for lens problems like you describe ]]]

OK you are probably going to think I am loony giving you this advise But No I am completely sane!

Get a can of compressed air OR acces to a compressor at your local garage Get them to fit the triggered air blower tool to it.

Blow around the lens in all the extension joins the firmly slap it in the palm of you hand with the side of the camera making contact with you palm. Do the procedure two or 3 times and inbetween the slaps turn it on to activate the lens mechanism. I have now fixed about 80 of these cameras with this method. I obtained the fix from Sony who charge $90 to do exactly the same. Keep at it as it will eventually work. One tip, make sure the battery is charged before you do this.

let me know if this worked for you Cheers
Please rate our help to keep the service online ++++ Thanks for using Fixya

Posted on Sep 11, 2009

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