Question about Computers & Internet

1 Answer

I cant get my router connected to my modem to provide internet access. the connection dies as soon as i relay it through the router, any idea?

Posted by on

  • 2 more comments 
  • r_c_higgins Sep 11, 2009

    no i connected the router to see if i would get a popup with directions to follow... unfortunately i did not. and then i unplugged it and tried finding help online, to no avail, now i am asking on forums. :|

  • fougzki May 11, 2010

    Please provide brand and model number of your router so that it can be more specific. Routers' are not plug-detect-configure and play. Some needed to install help configuration software first to configure it. Some are configure using direct approach.

  • smoov215 May 11, 2010

    What brand and model is it? are you plugging the internet cable from the modem to the internet port on the router? was the router working previously? is it new or used?

  • fougzki May 11, 2010

    Did you first configure your router using router and computer to communicate first without the modem connected? And can log into its web based utility page?

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 39 Answers

Hi

possibly happen due to physical connection.please check the cable and do the traceroute to verify where it is dead.

bear mind also, sometime it could be hardware problem.

hope this help.

Posted on Sep 11, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I cant connect to internet but i installed the necessary driver


To connect to the Internet you need a few extra things aswell as a network card.
1. You need to sign up with an Internet service provider.
2. Connect a LAN cable from your computer to the DSL or cable modem
3. You need a DSL or cable modem and connect and configure the modem to inaccordance with your Internet service provider's instructions.
4. Install Internet Explorer if it has not been done.
5. If everything has been done correctly, when you open Internet Explorer youcan access the Internet. If you have a wireless router and it is connected to the DSLor cable modem then -
To connect to yourwireless router, the router needs its wireless settings to be configuredwith the SSID, encryption key etc., also the wireless cards in all thelaptops/computers needs to be configured with these router's wireless settings.Then the laptops/desktop computers can communicate with your wireless router.

May 18, 2011 | IBM ThinkPad X41 Tablet PC

1 Answer

My acer aspire one wont connect to internet. it says it is connected to wireless, and i have wired it to modem but the problem still persists. please help.


Based on your description, the following is assumed.
1. The service to your Internet Service Provider is through a cable or DSL modem.
2. Internet service was initially set-up with your netbook directly connected to the modem.
3. A wireless router was since added and is using the direct wired connection to the modem.
4. The netbook is connected to the wireless access point being provided by the router.
5. The netbook says it is connected to the wireless access point but still no internet access.
The problem is likely due to the modem capturing the MAC address of the netbook when access to the internet servce was initially set up using the netbook directly connected to the modem and now the modem will only allow access with the netbook directly connected to it. You can check this out by reconnecting the netbook directly to the modem. It may be possible to "flush" the captured MAC by unplugging the AC power to the modem, waiting a few minutes and then powering back up with the router connected in place of the netbook. To make it easier, you may want connect your netbook directly to the router's LAN side to check if you now have internet access through the router. If you still don't have internet access, you will need to use your netbook to log onto the router to clone your netbook's MAC address for the router's WAN connection. The router's user guide/manual has directions on logging in and doing the MAC address clone. It will also have an explanation as to what is a MAC address.

Jan 30, 2011 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

My modem keeps dropping connection. I have called my ISP and they say everything is running just fine. It happens when i am playing counter strike source and i start lagging badly and all of the sudden my...


Intermittent connection issues are very difficult for internet service providers to trouble shoot. The first step in trouble shooing any Intermittent connection problem is to look at the chain of equipment involved in flow of data from the internet service provider to the end user. In most homes the packets enter from the main line to the modem, than from the modem to the router, and finally from the router to you computer. So that means that the issue can be caused from the following equipment: main cable line, splitter, modem, router, or the Ethernet / wireless card of the PC. The first step in trouble shooting this problem is to wait for the internet to drop off. As soon at this happens go to your modem. If the top 4 lights are not solid green then the the modem is losing it's connection to the internet. This can be cause by some thing as simple as a bad splitter in the home or some thing as complicated at an issue at the pole. If the modem drops the connection I would recommend contacting the internet service provider and demand a service call to swap the modem and check the pole. Now if when the connection drops the modem still has access than the issue is most likely with the router or PC. If more than one computer loses it's internet access than you can rule out the computer as the issue. At this point I would have to recommend bypassing your router for about 48 hours. If the issue does not return than you know the router was the source of the problem.

I hope that information above has helped is some way.
If possible please rate this solution.

Aug 29, 2010 | Arris SURFboard® SB5101 Cable Modem

1 Answer

Asus wl-500w and modem


your sub net mask is wrong you have to put 255.255.255.0 and make 192.168.1.1 to modem and 192.168.2.1 to router

Apr 11, 2009 | ASUS WL-500W Router (WL500W)

1 Answer

Connecting a wireless router to Tiscalli broadband connection


  1. USB modem is connecting a PC USB port with a DSL phone line: CANNOT be connected to a ROUTER LAN (ethernet NOT USB port).
  2. Wireless ROUTER is NOT a modem and it CANNOT connect the Internet (or WAN) LAN port to any "phone line"
  3. Connect the Router Internet (WAN) port to Modem (you need a LAN MODEM = a modem with a LAN/ETHERNET port)
  4. Be sure your internet is running before strting ROUTER configuration with Router Company CD

Jan 05, 2009 | 3Com 7760 (3CRWE776075US) 802.11a/b/g...

1 Answer

Wireless router says its working laptop says no its not


Your sister was accessing the wireless access point at school which is connected to the Internet/WEB access via a router and the school's broadband service provider.
For you to access the Internet using your wireless adapter on your laptop, you need your own wireless access point and connect it to a broadband ADSL or cable modem and then connect it to an Internet Service Provider. Some Internet Service Providers (cable and ADSL) can supply a combined modem/router/wireless Access point.
If you already have a broadband modem all you need is a wireless access point/router. You only need to configure the wireless access point and your wireless adapter so they will communicate with each other. Folow the instructions in the manuals.

Dec 07, 2008 | NetGear WGR614 Wireless Router

1 Answer

Cant connect cable modem


If you have phone (DSL_ the phone must be connected to the modem of DSL, then connect the ethernet cable from the modem to the wireless router or router (use the jack WAN) and then from the modem (connect the cable into port # 1) goes to your PC into your ethernet card.

You have to access to your router and set your network (you have to put the data of your internet connection gave to you by your internet provider (usually is your email address and your pass)

You can get more help here:

http://www.microsoft.com/athome/moredone/wirelesssetup.mspx


If you have a wireless network Then do this:

Setting wireless network on Win XP
Click your Start Button
Select and click Control Panel
Select Network Connections
Select Wireless Network Connections
Right click
Select View Available Wireless Networks
5. Highlight the network you want to connect to
Click Advanced
6. Select the wireless network tab
7. Highlight the network in the available networks window
9. Click configure
9. IN the Properties Window
Double check the SSID (network name)
Enter the WEP KEY provided to you by the office
Click OK

Nov 17, 2008 | D-Link DIR-625 (790069292637) Wireless...

1 Answer

No internet connection through routers (broadband AND wireless)


Try to disable any firewalls on your computer. If you already have internet details showing, there's something blocking your connection which is possibly a firewall. Turn off the Windows firewall as well as Norton, Mcafe, Zone Alarm and the like if you have one.

Nov 01, 2008 | D-Link AirPlus DI-524 Wireless Router

1 Answer

Wireless router to modem problems


Since it says network cable unplugged on the computer when wired to the router, you need to check these first:

â Make sure that the Ethernet cable is connected from the modem to the router’s Internet (WAN) port and the computer to the numbered port of the router. The computer should used to be connecting to the Ethernet port of the modem, if not; you should contact your ISP first.
â Make sure that the Ethernet adapter/LAN card on your computer is working properly. You can check that on the device manager of your computer.
â If those are all working fine that would mean the router is not yet configured for Internet access or we can say that the settings for the provider are not synchronized with the router.

To configure the router, you can do these general steps:

1. Connect the computer to the numbered port of the router and the modem to the router’s Internet (WAN) port.
2. Turn off the computer, router and modem.
3. Turn on the modem first, wait for the lights to stabilize then turn on the router. As soon as the lights are stabilized, you can turn on the computer and check for internet connection.

However, if the Internet connection still does not work. That means there are additional settings needed to be done. You can message me about the name of your ISP and I will provide you the specific steps you need.

Sep 23, 2008 | Belkin (F5D7230-4) Router (587009)

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

107 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...