When the laptop is turned on, it only gets to the logo page which says In touch with tomorrow: toshiba. It does not boot at all, and only gives the options of hitting f2 or f12 for booting options, neither...
The problem is not with the battery or the AC power supply
( I assume you tried pressing F8 safe mode before the loading screen appeared?)
Get into the Bios by pressing ( I think its F2 or F10) as soon as the laptop starts up (before loading screen).
Check in the main page, that the laptop "sees" the hard drive. If it does not, then the hard drive has failed. (you can check this by substituting another drive and seeing if the laptop recognizes this in the Bios).
See also that the DVD rom is recognised
In the Boot order screen, check that the boot order is set to 1st boot DVD/CD drive and the 2nd is set to hard drive.
Using a windows install disc, boot to CD and see if windows wants to install (if the hard drive is recognised in the Bios but has an internal fault, Windows will tell you before it installs the OS)
If the drive IS recognised and windows installs ok, let it go to the 2nd repair option, where it looks for previous installations of windows and let it repair the system (your files will not be wiped)
If Windows reports that there is no HDD, then you should try a spare HDD and see if it will format and install .
At best, it sounds like the MBR has been corrupted, in which case the over the top install above should fix it, at worst, the hard drive has failed and will need replacing
Jun 19, 2011 |
Toshiba Satellite A215-S4807 Notebook