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There is probably not a belt. The brushes on the carpet cleaner head and attachments work from air and there is a roller bearing deep inside that will wear out and the brushes won't turn. I've found no way to fix this. I consider it a design defect.
Follow these steps if the Brushes Fail to Spin •If the brushes on your Hoover carpet cleaner fail to spin, there may be a problem---some sort of blockage---with the suction or with the belt that turns the brushes.
Turn the Hoover carpet cleaner over, and inspect the brush area. Debris, strings, or pet hair may be tangled in the rollers, keeping them from turning. Use a pair of scissors to cut away any obstructions in this area. Flip the Hoover carpet cleaner back over, and turn it on to see if cleaning the rollers has solved the problem.
To check the belt, turn the Hoover carpet cleaner over, and remove the bottom plate screw with a Phillips head screwdriver. Investigate the belt area to see if it is broken or has somehow slipped off. If it is broken, you can order a part from Hoover.com or from many of the other online parts stores.
When the belt arrives, simply slide it on in place of the broken belt, reattach the bottom plate and turn the Hoover carpet cleaner right-side up. Turn it on to test your solution.
(1)Assure the Brush Control on the hood is NOT set to the OFF position.
(2)Remove the brush assembly by pulling/unlatching it from base on each side.
(3)Does one of the brushes have the drive pin present?It should be about ¼ inch square, and two inches long.It attaches the brushes to the drive mechanism.
(4)Remove and clean the intake filter.One the base of the cleaner, behind the brushes, squeeze the two red abs together and pull the panel down to access the screen.Clean the hair/debris off the screen and reassemble.
Remove the brush block, is the shaft on it or broken off. Replace the block if broken off. Turn unit over, with brush block removed, handle tilted back, is the square hole turning, if not then the turbine is bad, this is what turns the brushes.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=761326 Generic problem for all Vacuums Drive went out on my Posted by buster_lls on Jul 09, 2008 Drive went out on my Hoover Steam Vac Shampooer and brushes won't turn plus there's a burning smell coming from it. Only used it 6 times - bought it in March - 2008. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me like you have multiple problems with your power drive; a burning smell and the brushes don’t turn, and the dop is on March, 2008 – the Hoover Steam Vac Shampooer has a one year factory warranty and it could be a broken part for the brushes won’t turn or a belt would cause the burning smell. If it is not the belt or broken part it probably is the motor of which you should take it to a authorized Hoover vacuum cleaner dealer in your area or to contact the Hoover factory cust serv listed below or the Hoover website for information. If it is the motor the factory authorized dealer will replace the part for the motor and the broken part for the brushes, if it is the belt that would be an out of pocket expense. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.com Telephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Thanks, Don the Vac Man Go Ahead. Use Us.
If you are talking about the brush block, take it out and see if the shaft that goes up into the turbine is broken off, if not, then the turbine has gone bad and will have to be replaced. The turbine is what turns the brushes.