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Gateway laptop comp. no problem connected to Dell926 printer with new dell cartridges will not turn on was ok before replacement

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  • Bryan
    Bryan May 11, 2010

    what will not turn on? The laptop or the printer?

  • gwilliams345 May 11, 2010

    The laptop won't turn on or your printer? If it's the printer double check the connection cables and ensure that the cartridges are properly seated.

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  • 11 Answers

Of course verify all power connectors to printer. If everything is OK there then I suggest reseating the cartridges and trying again.

Posted on Sep 12, 2009

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ok ok try see if this works
Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
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7) Lower the printer (scanner unit) until it is completely closed.

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8) Lower the printer (scanner unit) until it is completely closed.

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Dell926


Hi,
Clear Carrier JamThese are possible solutions. Try one or more of the following:
Remove any obstructions
  1. Raise the scanner unit.
  2. Remove any objects blocking the path of the print cartridge carrier.
  3. Make sure the cartridge carrier lids are closed.
    cartridge_carrier_lids_closed_2.jpg
  4. Close the scanner unit.
  5. Press button_select_0.jpg.
Remove print cartridges
  1. Make sure the printer is on.
  2. Raise the scanner unit.
  3. Remove both print cartridges.
  4. Make sure the cartridge carrier lids are closed.
  5. Close the scanner unit.
  6. Press button_power_0.jpg to turn the printer off.
  7. Disconnect the power cord from the wall outlet.
  8. Plug the power cord back into the wall outlet.
  9. Press button_power_0.jpg to turn the printer on.
  10. Reinstall the print cartridges. For more information, see Installing print cartridges
    cartridge_carrier_lids_closed_2.jpg
  11. Close the scanner unit.
  12. Plug the power cord into the wall outlet.
  13. Press button_power_0.jpg to turn the printer on.
  14. Reinstall the print cartridges. For more information, see Installing print cartridges.
Regards
Chittaranjan

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1 Answer

How to scan from dell926 printer


Hi here is the user guide for your printer

Download it here
http://support.dell.com/support/edocs/systems/prn926/en/ug_en.zip

How to Scan
Scanning Single-page Documents or Photos
  1. Turn on your computer and printer, and make sure they are connected.
  2. Load your original document or photo.
    scanner_align_photo_2.jpg
  3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 926.
  4. Select Dell All-In-One Center.
    The Dell All-In-One Center opens.
  5. From the Send scanned image to: drop-down menu, select the program you want to use.
    note-dell.gif NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add the program to the list.
  6. Click See More Scan Settings to customize your scan.
  7. When you finish customizing your settings, click Scan Now.
Scanning Multiple Photos or Multiple-Page Documents note-dell.gif NOTE: Some programs do not support multiple-page scanning.
  1. Turn on your computer and printer, and make sure they are connected.
  2. Load your original document. For more information, see Loading Original Documents on the Scanner Glass.
    scanner_align_photo_2.jpg
  3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 926.
  4. Select Dell All-In-One Center.
    The Dell All-In-One Center opens.
    note-dell.gif NOTE: You can also open the Dell All-In-One Center from the operator panel on your printer. For more information, see Using the Dell All-In-One Center.
  5. From the Send scanned image to: drop-down menu, select the program you want to use.
    note-dell.gif NOTE: If the program you want to use is not listed, select Search for more... in the drop-down menu. On the next screen, click Add to locate and add your program to the list.
  6. Click See More Scan Settings to customize your scan.
  7. Click the Advanced button.
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http://support.dell.com/support/edocs/systems/725/en/index.htm
Replacing an Ink Cartridge
  1. Turn on your printer.

  2. Lift the front cover.

scrtcvup.jpg
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
  1. Press down on the ink cartridge lever to raise the ink cartridge lid.

scrtrm1.jpg
  1. Remove the old ink cartridge.

scrtrm2.jpg
  1. Dispose of the old cartridge properly.

  2. If you are installing a new ink cartridge, remove the sticker and transparent tape from the back and bottom of the ink cartridge.

staperm.jpg
  1. Insert the new ink cartridge.

scrtrm3.jpg
  1. Snap the lid closed.

scrtrm4.jpg
  1. Close the front cover.

saccvrdn.jpg

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