Question about HP Officejet J4680 InkJet Printer
The strange thing is that I've had this problem on and off for some time. For me it started soon after I bought new cartridges for the printer after the originals ran out. Then it said problem with the black ink cartridge, no description just "cartridge problem." I took it out, looked at it, put it back. Then it worked fine. Every time it gave me that error i did the same thing. Took out ink cartridge, put it back. But now it's doing it with the color cartridge and nothing is getting it to print. The odd thing is that as soon as i closed the door, it immediately said again "cartridge problem: refer to device document to troubleshoot," without it even checking the cartridges. As if it knew immediately that the cartridges were having a problem. Makes no sense.
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Posted on Jan 02, 2017
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First, unplug the power from the printer and all connections (including usb to the PC as well).
Next, press and hold the Start button while plugging the power back into the printer.
While still holding the Start button, press the Resume button twice (which then allows for Removal of Ink Cartridges(if you are past the limit otherwise leave them in).
Now repeat 1st and then repeat 2nd above.
Press the Resume button 4 times (note that the light will only blink the first two times of the four times that you press the button)
The error should now have cleared so that you can use the printer.
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