Question about Kenmore 46462 Front Load Washer

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Error F11 Everytime i try to run a load of clothes, within about 4 minutes it stops and give me the error F11. The book tells me to run the RINSE/DRAIN/SPIN cycle, but within 4 minutes of starting that cycle, i can the F11 error. Can anyone help? PLEASE. Thanks.

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Re: Error F11

Plug off the wall. Shaking & vibration of your washer causes circuit board connections to become loose; due to faulty manufacture. Remove the 3 or 4 screws from the back & take off the top cover to secure the connections, make sure they are tight. This applies for the F11 & F dl codes. Works for certain machines, dont see why it wont for yours.

Posted on Dec 25, 2007

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We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...

The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"


Aug 19, 2011 | Kenmore Front Load Washer

2 Answers

Softener does not dispense and we get a code F 30

This error code F30 flashes when the central control unit (CCU) cannot drive the dispenser motor to the proper dispensing position and hence the softener dispensing problem. Disconnect power then remove the top panel and check the dispenser motor assembly for damage or broken parts. You may run a diagnostic test then take a look at the dispenser motor and observe how it behaves. Replace the dispenser motor assembly if damaged.


Click on the link below for the troubleshooting details of this problem and instructions on how to run a diagnostic test.

Troubleshooting Error Code F30 on Whirlpool Duet and Kenmore Elite Front Load Washers

Jun 19, 2011 | Kenmore HE2 Plus Front Load Washer

2 Answers

Stops on spin cycle and gives a f11 error code

F11 is a serial communication error. Communication between the main board and the motor control board is not being sent correctly. This could be a bad main board, motor control board or motor itself. The testing can get pretty involved. Try putting the machine in a self test mode and see if the error clears. Press Cancel, then by pressing the drain spin button once on the left side then move to the spin speed button the the right. Press this button until no-spin lights. Press the prewash button 4 times. C00 should appear in the display. Let it run it's tests, there will be 8 of them and end up on C08. If this doesn't work, it's best you wait for the service tech.

Mar 29, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

My Kenmore Elite Quiet Pak 4 washer will start and everytime it at the exact time it will stop and give an f-11 error message. The drum will not spin.

"F11" is a Serial Communications error. This is a failure in communications between the Central Control Unit (CCU), Motor Control Unit (MCU) and Drive Motor. The following link explains how to troubleshoot:

Now...some of these error codes can be erroneous. You may try unplugging the washer for at least 30 minutes, first, in an attempt to reset the CCU. Sometimes this is all that is required to correct momentary glitches. If the error code reappears following a CCU reset, then you have a legitimate problem. I would recommend you start by making sure all the wires are plugged in properly and making good contact. A good majority of these problems can be caused by connectors coming loose due to vibration.

If you have any questions along the way, please let me know. I hope this helps you.

Jun 30, 2009 | Washing Machines

1 Answer

Maytag Epic giving F11 error code!

Jun 22, 2009 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

Whirlpool Calypso stops at 26 minutes and throws ob code

The OB indicates and out of balance condition has been detected by the motor control. You say this happens when the washer is empty also. One thing about the OB error is that the lid must be opened to clear the error and allow the washer to advance to the next part of the cycle. If the lid is not opened to adjust the clothes then the OB error will happen again.

If the OB error was cleared and the OB occurs with an empty load then the motor control has failed.

The drain pump must work. The image below shows how to run a diagnostic test to check the drain pump. Follow the instructions in the image below and check the drain pump operation. If the pump runs and the water does not drain then the sump is clogged. If the pump hums but does not run then the pump needs to be replaced.,wkktswgwqtqrbwfxgtqsskgwtqkq,vi/gftrgbbtfxfffgqskfk/1/1303472/5961857/image48348img-or.jpg

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May 29, 2009 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Door locked/ cycle won't complete

If you need to get the washer door open, there is a manual release lever that you can use. The following links explains how:

Now, with your clothes rescued, the next link explains the "F11" error:

I know it seems like a lot with the second link. In most cases I have found, the CCU is the cause of the F11 error code, but read through the information carefully and doublecheck everything. It can be replaced if you wish to perform the repair yourself. I hope this helps you.

Aug 18, 2008 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

LG-Trom Getting error CL .now not able to operate.after switch on it gives CL in display

IE is a water inlet error...meaning that the correct water level was not achieved within 8 minutes or it did not reach preset water level within 25 minutes...

CL is child lock feature which can be toggled on and off by by holding the Pre wash button in for 3 seconds.. Hope that helps...

Aug 04, 2008 | LG WM-2277HW Front Load Washer

1 Answer

Kenmore He3Washer Fills then gives error code

remove lower panel right side underneath tech manual with codes

Jul 04, 2008 | Kenmore 3.8 cu. ft. HE3 Front Load Washer

1 Answer

My whirlpool duet is giving me a dl error or F11. The door will not unlock and my clothes are stuck in the washer.

F11 is a communications error between the main control board and the motor control board. You can first try to unplug the washer for a few minutes. Plug it back in and see if it will reset. If not one of the two control boards may be bad. Another thing you can try is to unplug all the wiring harnesses on both boards and plug them back in. It could just be a loose harness. The main control board is under the top panel in the back. The motor control board is behind the bottom panel on the left.

Apr 08, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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