Question about Acer Aspire 4720 Notebook

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I have a dark screen on my laptop with just the

I have a dark screen on my 4720Z laptop with just the mouse pointer.
It comes up with the Acer screen when turned on and asks if I would like to start in safe mode. After selecting the safe mode the windows bar shows at the bottom of the screen and then I just get the mouse pointer nothing else. The hard drive indicates that it doing something but I get nothing. Its been sitting for hours.

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Either your hard drive is bad and needs to be replaced, or you have corrupt windows files. You can try running a repair by booting from the windows CD, or just simply re-install windows, but you will lose all data if you reinstall.

If you can't boot into safe mode then you have serious problems with the files on your hard drive, so try one of the 3 things and it should get fixed.(Try the repair first)

Posted on Sep 11, 2009

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Posted on Jan 02, 2017

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