Warning. Color sensor may not be working properly. If problem persists call HP.
The listed error message is accompanied by the error code "58:10"
This error code can mean one of two things. Either the color sensor (the spectrophotometer) is malfunctioning - in which the error code would persist and a technician would need to be called. Or the sensor picked up a piece of lint or dust when doing its self-calibration - in which case it would come up as a single occurrence.
Here is a follow-up suggestion if there was any further concern. With the following steps, the spectro instrument (along with the print head) can be inspected. To do that, select "Replace print head" from the front panel and then turn of the power (hard switch on the back of the machine). With the printer off, open the tinted glass and slide the carriage over. This should allow the carriage head with spectro instrument to be brought into view for inspection of an lint or dust, etc. To restart the printer, just close the tinted glass and power the printer back up from the hard switch.
Nov 02, 2009 |
HP Designjet Z2100 InkJet Printer