Had to get a piece of paper "unjammed." Now the machine makes all sorts of groaning sounds and the screen reads "transfer belt error." Paper will come through the roller, but nothing prints on the paper. Where is the transfer belt, and can I fix the problem without calling in a technician?
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E012 occurs if the machine cannot read the patch when trying to calibrate color. The main causes are- 1) dirty patch sensors, located on the right side of the machine when you open the right door, just above the transfer belt-typically a off white colored plastic piece. you would have to slide to the rear and blow (3) holes out with canned air. 2) ripped belt- would have to be replaced. 3) fatigued developer causing patch to be read incorrectly. 4) faulty motor on Image transfer Unit.
That usually means that the paper feed rollers are not pushing the paper into the printer. Take a paper towel and some isopropyl alcohol and clean the rubber rollers were the paper is set and feed into the machine.
This Brother printer could have a piece of paper stuck in it. When a paper jams, assemble the jammed page pieces to make sure all the pieces came out. A jammed paper can also knock loose the paper detect arm that senses a paper in the machine. This detect arm is usually near the platen (The roller the print head prints against) to detect paper in the machine. If this arm is stuck, it could be sensing paper when there is none. Rubber paper rollers should all be cleaned with rubbing alcohol or a mild soap solution (I use Windex) to prevent feed jamming.
the transfer roller is a foam roller that transfers the toner onto the paper. It will be visible with toner removed, a little wider than a piece of paper, and about the thickness of a roll of quarters. I don't know how to physically remove it on your model, but transfer roller issues in general can be remedied by removing the transfer roller and wrapping it in packing tape until the tape comes off clean.
While you're in there, vacuum everything out for good measure; but never, ever use canned air on a laser printer.
First UNPLUG THE MACHINE.
Unscrew four (4) screws, two in front underneath top cover and two in back of top cover. BE careful not to disconnect any wires.
Rotate motor gear or belt in reverse to remove jam. Do not put oil on paper because it expands the paper thickness and only makes it worse.
It sounds like you are having two diffrent problems. I don't think they are associated with each other.
First, the memory supply error. The cartridges on this machine have a chip. The chip could very well be faulty causing this supply error message. Change the black cartridge and see if the message clears. if it dosen't then the antena that reads that chip needs to be replaced. I suspect the cartridge is the problem.
Second, the paper jams. This can be caused by a worn p/u roller as you mentioned. Sounds like the jam happens first then the error, based on your description.
The black thing you refer to on the door is called the "transfer belt assembly".
E075 error is a HARD error. Im means, it will not reset by turning the machine OFF and ON. The reason for the error is the Black transfer belt is moved too much in one dirrection, causing a fault. the belt will have to be moved to center by hand, then the E075 cde can be cleared in service mode. (function > f-misc-p> screen 2> E075-rls. then shut off.
its best to get a canon tech involved, because there is most likely other problems.