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Random keys on my laptop quit working intermittently, any suggestions

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Get some canned air from the electronics or office supply store (I think even Walmart in the electronics dept)

Turn the laptop OFF. Now open it but then turn it on its side - the keyboard will be up & down instead of flat. Take the canned air and spray into the keypad, sweeping from top to bottom.

Now turn it back upright & turn it on. Little pieces of dust get under the keys sometimes and prevent things from working right, so repeat as needed.

Posted on Sep 11, 2009

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Hi,
If the problem is intermittent then the problem could just be foreign objects like crumbs and hair that's trapped under the keys.

Turn the laptop off and stand it on it's side with the lid open. Get a soft, dry paintbrush and brush the keys, gently tap the keyboard in various places with the back of the paintbrush to help dislodge anything that's trapped.

Once your satisfied all the keys are clear turn the laptop on and see if it has made any difference.


Good luck.

Posted on Sep 11, 2009

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If any specific key is doing this then take off the key and press the rubber piece with your finger to test the connection without any mechanical interference. Failing that you are sure the button is pressing correctly open the laptop and reseat all keyboard connectors prior to keyboard replacement.

Posted on Sep 11, 2009

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