Question about HP Photosmart 2610 All-In-One InkJet Printer

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Cannot access the imaging facilities by clicking on the HP Solution Centre icon. I get the message back "No Hp devices detected", yet I am definitely connected, and can use the print facility without problem. I have downloaded the latest drivers (am running Vista64)

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Why dont the webcam wanna work on my compaq presario cq62


Most HP laptops come equipped with a built-in webcam. However, many casual users have difficulty accessing the webcam. Whether, you have deleted the HP Webcam icon from your Desktop, or you are a first time user, there is an easy way of accessing the Webcam. The only requirement is that you have the HP QuickPlay software and latest driver for the webcam installed on your computer.

Download the latest driver for the Webcam:

1. Go to the HP Support and Drivers website for the most update-to-date HP Drivers. Enter laptop's model number, which can be found on the front of the laptop screen as well as the product sticker on the bottom. Choose the exact model from the list that shows up. Then select your operating system. Download the webcam driver from the list of available driver and software programs. Install the driver and reboot the computer at the end of the installation process.

2. Launch the HP QuickPlay application. Almost all HP laptops have the program pre-installed, but if for some reason you don't have the program, it can be downloaded from the HP website (link provided in Resources section).

3. Click on the "Music Videos Pictures" icon in HP Quickplay. HP Webcam will be available among the list of devices. Click on the HP Webcam button to turn it on(you will see a light next to webcam lens and an image will show up on the screen).

4. Double-click the active webcam image to enlarge it to full-screen.

5. Scroll down to the lower left corner of the screen and click on the "Snapshot Image" icon to take a picture. Click the "Record" icon to record a video.

6. Click the "Info/More Settings" icon denoted with a lowercase "i" to change settings such as the aspect ratio (4:3 or 16:9), or recording quality.

7. Use adequate lighting for the webcam considering its limited image quality and low light capabilities.

8. Now that you have installed the driver for the webcam, most 3rd party programs should also be able to detect and access the webcam. It can even be used it with messenger applications for video chatting/conferencing.

I hope you find it very helpful. Thank you for using fixya.

Aug 18, 2011 | Computers & Internet

Tip

Error on HP solution centre " No HP devices detected.' displays on the computer....


( Note :- When ever this message comes it means that the software is not installed properly or in other words you will be able to print but not scan.

To scan the Mapping between the printer and the computer needs to be very efficient so that if you try to scan from the printer it works fine. )

HP Solution centre Works With the following files running.
a:- HPQTRA08.exe
b:- HPQSTE08.exe
These files are mainly for scanning from solution centre on the computer.

*************************Troubleshooting steps********************************3
Initially, Since it could be a mapping issue as well check the connections.

Follow these steps to check the USB connections and product status.

1:- With the product turned on, unplug the power cord and USB cable from the back of the product. Wait 30 seconds.
2:- Plug the power cord back into the product.
3:- Press the Power button to turn the product on.
4:- Connect the USB cable back into the product, and then make sure that the USB cable is securely connected to the computer.
5:- Restart the computer
6:- Try opening HP Solution Center again: On the Windows taskbar,

click Start , point to All Programs , point to HP , and then click HP Solution Center .
--------------------------------------------
If stil does not work then try next
--------------------------------------------

[ Make sure that the HP Digital Imaging Monitor (DIM) is running ]

Step 1:- Look for the DIM icon in the notification area in the lower-right corner of the computer.
( If the DIM icon is present , discontinue the steps in this procedure )

Step 2:- If the DIM icon is not present, press the Ctrl , Alt , and Delete keys at the same time.
The Task Manager window opens.

Step 3:- Click the Processes tab, and then select the check box next to Show processes from all users .

Step 4:- Check whether HPQTRA08 and HPQSTE08 are running. If the services are running ,
discontinue the steps in this procedure

Step 5:- If the services are not running,

There Are two Ways:-

Number 1:- Do this :-

a:- Click on start--> My computer--> C drive -->program files-->HP-->bin

( Or right click on HP solution Centre
on the Desktop and choose properties-->Click on the button Find target (XP) or Open location (vista).
This will take you directly to the bin folder. )

b:- In Bin Folder Find out HPQTRA08.exe and double click on it.
It will bring the DIM icon in the notification area in the lower-right corner of the computer.
The DIM icon should be initialised. When it is initialised it has a green check mark in the centre else it does not
notify it with the green check mark.

Number 2:- Do this :-

click Start on the Windows taskbar, and then click Run .

Step 6:- In the Open box, type msconfig , and then click OK . The System Configuration Utility window opens

Step 7:- Click the Startup tab

Step 8:- Under the Startup Item column, look for hpqtra08 (hpqtra08.exe) and hpqste08 (hpqste08.exe).
If these services are not in the list, the driver did not install correctly.

Step 9:- Select the check boxes next to hpqtra08 and hpqste08 , if they are not already selected, and
then click OK .

Step 10:- When prompted, click Yes to restart the computer
Step 11:- When the computer restarts, look for the hpqtra08 and hpqste08 services again
Step 12:- Try opening HP Solution Center again.

If still does not work.

Make sure all the services required for Solution centre to work should be running,

Click on start-->go to run-->type Service.msc click ok --> now Find out
HPQTRA08,hpqste08,pml driver and net driver services should be running.
Make sure that Pml Driver HPZ12 is running
Follow these steps to make sure Pml Driver HPZ12 is running.

a:- Click Start , Control Panel , Administrative Tools , and then click the Services icon.
b:- In the Services window, look for Pml Driver HPZ12 under the Name column, and then check whether
the status is Started . If the status is Started , discontinue the steps in this procedure
c:- If the status is not listed as Started , double-click Pml Driver HPZ12 .
The Pml Driver HPZ12 Properties window opens.
d:- Under Service Status , click Start , and then click OK .
e:- Restart the computer.

If still does not work uninstall the software completely. Call 1-800-474-6836
HP tech support.

on Jun 14, 2010 | Office Equipment & Supplies

1 Answer

The web cam donot work


Most HP laptops come equipped with a built-in webcam. However, many casual users have difficulty accessing the webcam. Whether, you have deleted the HP Webcam icon from your Desktop, or you are a first time user, there is an easy way of accessing the Webcam. The only requirement is that you have the HP QuickPlay software and latest driver for the webcam installed on your computer.

Download the latest driver for the Webcam:

1. Go to the HP Support and Drivers website for the most update-to-date HP Drivers. Enter laptop's model number, which can be found on the front of the laptop screen as well as the product sticker on the bottom. Choose the exact model from the list that shows up. Then select your operating system. Download the webcam driver from the list of available driver and software programs. Install the driver and reboot the computer at the end of the installation process.

2. Launch the HP QuickPlay application. Almost all HP laptops have the program pre-installed, but if for some reason you don't have the program, it can be downloaded from the HP website (link provided in Resources section).

3. Click on the "Music Videos Pictures" icon in HP Quickplay. HP Webcam will be available among the list of devices. Click on the HP Webcam button to turn it on(you will see a light next to webcam lens and an image will show up on the screen).

4. Double-click the active webcam image to enlarge it to full-screen.

5. Scroll down to the lower left corner of the screen and click on the "Snapshot Image" icon to take a picture. Click the "Record" icon to record a video.

6. Click the "Info/More Settings" icon denoted with a lowercase "i" to change settings such as the aspect ratio (4:3 or 16:9), or recording quality.

7. Use adequate lighting for the webcam considering its limited image quality and low light capabilities.

8. Now that you have installed the driver for the webcam, most 3rd party programs should also be able to detect and access the webcam. It can even be used it with messenger applications for video chatting/conferencing.

I hope you find it very helpful. Thank you for using fixya.

Aug 17, 2011 | HP Pavilion dv6426us Notebook

1 Answer

When i click on the printer icon on the bottom right hand corner of the screen a message "no hp devices have been detected.Hp solution centre will close now" it will print for me but it wont...


You have not given complete information of your Printer and OS. The reason your computer cannot detect your printer is that your Operating System (like Windows XP or Windows Vista) does not contain your printer driver(software) so you have to download the driver separately. For this you have to Google the following information.
(1)Your printer Vendor (like HP, Epson etc)
(2)Your printer's model number
(3)Your Operating system


Good Luck!

Feb 14, 2011 | Computers & Internet

1 Answer

My webcam does not function anymore when i use my skype i dont have an image


Please check if the webcam is detected in the device manager, if yes then follow the step's below. Skype To set up and use your webcam in Skype, follow the steps below. Be sure to upgrade to the latest version of Skype from http://www.skype.com .
  1. Log into Skype.
  2. Double-click a user also logged into Skype from your Contact List to begin an instant message.
  3. Click the Check settings icon to set up your microphone, speakers, and webcam.
  4. NOTE: Sometimes, Skype does not recognize the HP default microphone. If the microphone is not working, go to Device Manager and select the Integrated Microphone Array .
  5. Click the Video Call icon to begin a video chat.
  6. c02043525.jpg
  7. An invitation will be sent to the other user. To start the webcam, the other user must click Answer . A video image will display in the instant message.
  8. If the other user wishes to share their webcam with you, they will need to click their Video call icon, and you will need to accept their invitation when prompted.
  9. To end the video chat, click the red telephone icon c02035254.jpg .

Jun 13, 2010 | HP Hewlett Packard Pavilion dv6626us PC...

1 Answer

Problem for hp photosmart c4500.no hp devices detected. hp solution centre will close now.


Please click on Start-----control Panel------Printers folder.
Please right click on the 4500 series printer icon and delete the icon.
Then, once it is deleted, please right click on the empty space on the printer folder and click on "server properties".
Then click on the Drivers tab.
Highlight the Photosmart C4500 and click on Remove the drivers(Entire package) and then click on OK.

Once the drivers are removed, please insert the cd and click on " add a device" and follow the onscreen instructions.
Once it is done, the issue will be fixed.

The other solution is to uninstall and reinstall the software.

The other solution is --
Please click on start-----Computer----C Drive----Program Files----HP-----Digital Imaging-----BIN.
Here, in the BIN folder, we will see either one of the file, hpiscnapp or hpqscnvw.
Please click on this file and try to scan.
This file is responsible for scanning.
Please make a short cut of that file on to the desktop and scan.

Apr 17, 2010 | HP OfficeJet 7410 All-In-One InkJet...

3 Answers

I have a hp g71 i would like to know how the


test your webcam by going to this website:
http://www.testmycam.net/

Mar 02, 2010 | HP Pavilion dv6000z Notebook

1 Answer

I have a brand new HP deskjet F4480. It will copy but will not scan. I get an "unknown error" message when I try to scan. Any ideas?


hi lindakharkov
Do you have an icon on the task bar for HP.
It may be called Digital imaging monitor or Solution Centre.
Right click on the solution Centre and find the Scan button and scan.

If you do not have HP solution Centre, click on the link below, Choose the correct O/S first.Download the Utility and software. and install.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3742086&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB

Hope this will work for you.
Have a good day
luciana44

Nov 30, 2009 | HP Office Equipment & Supplies

1 Answer

I just bought a hp deskjet f4280. when i click hp solution centre a message (no device have been detected. hp solution centre will close now.) displays i have tried everything nothing seems to work


*** UNPLUG THE USB CABLE********

just insert the disk and then click on add a device

dollow the instruction
plug in the usb when asked

and if the printer detection goes fine and the installation is successfully completed
the issue will be resolved

Nov 01, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

No HP devices detected. HP Solutions Center will close now.



HP PSC, Officejet, and Photosmart All-in-Ones - The Error Message 'No HP Devices Detected' Occurs When Opening HP Solution Center (c00762521) Issue gtabtop.gif When opening HP Solution Center, a message appears that states "No HP Devices Detected ".
Solutiongtabtop.gif
    Solution one: Check connections and status

    1. Check to make sure that the device cables are connected securely at each end.
    2. Make sure the device is turned on and not in an error state. If unsure, turn the unit off and then back on again.
    3. Try to access the device through Solution Center again.
    4. If the device is still not detected, proceed to Solution two.

    Solution two: Check that there is a printer icon in the printer folder

    1. Click Start and then Settings or Control Panel .
    2. Click Printers or Printers and Faxes .
    3. Make sure there is an icon for the printer you are trying to use.
      • If there is no icon and you are connecting via a USB cable, disconnect the cable, and restart the computer. Reinsert the HP software CD and choose Add a device . Connect the unit when prompted by the installer.
      • If there is no icon and it is a wireless connection, run the wireless setup wizard as outlined in the product setup guide, then reinsert the CD and choose Add a device .
      • If there is no icon and it is an Ethernet connection, reinsert the CD and choose Add a device .

    Solution three: Check that the Digital Imaging Monitor is running


      NOTE: If you chose a custom install and did not select HP Digital Imaging Device Functions, the Digital Imaging Monitor will not be installed. Proceed to Solution five.

    1. Press the CTRL , ALT , and Delete keys at the same time to open the Task Manager.
    2. Look to see if HPQTRA08 and HPQSTE08 are running.
    3. If they are not running, restart the computer and then try again.
    4. If they are still not showing in the list, proceed to Solution four.

    Solution four: Check that the HPZPML driver is running

    1. In Windows XP and 2000, click Start , Control Panel , Administrative Services , and then click the Services Icon . Scroll through the list looking for HPZPML to make sure it is set to automatic and that it is running.
    2. In Windows 98/ME, open the Task Manager by pressing CTRL , ALT , and then Delete . The file HPZIPM should be listed.
    3. If the HPZML or HPZIM file are not available, restart the computer. If they still do not show up, proceed to Solution five.

    Solution five: Uninstall and reinstall the software

    1. Insert the software CD into the CD-ROM drive of the computer. The software installer should automatically start.
    2. If the software installer does not automatically start, complete the following steps:
      1. Click Start and then Run .
      2. On the Open line, type D:\SETUP , where D is the letter of the CD-ROM drive.
      3. Click OK .
    3. Click Uninstall on the installer screen. If Uninstall is not an option, the software installation was incomplete. Click Install .
    4. Follow the onscreen instructions until the printer software is completely installed.

Causegtabtop.gif There are several reasons this can happen. The device was not connected during the installation of the software, there is no printer icon in the printer folder, the Digital Imaging Monitor is not running, or the HP service PML driver is not running.

Aug 18, 2008 | HP Photosmart 3210 All-In-One InkJet...

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