Question about Palm Treo 755p Smartphone

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Treo 755 smartphone froze then screen went blank. Buttons don't work

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  • Anonymous Dec 11, 2007

    I have tried multiple soft reset (just holding the reset button until it reboots) it gets stuck on the "do you want english or spanish" but the screen won't respond to a tap nor will the up/down arrrows respond, nor will the select botton work. I am over this!

  • bryfsn Dec 21, 2007

    Treo 755p reset on its own - is forzen on access powered screen. have tried hard and soft resets - both return to the access powered screen, which stays frozen on.... Merry Christmas from Palm?

  • ysproby Jan 02, 2008

    My treo 755p is not so smart!! The screen is frozen, the hard reset and the soft reset don't help. I am angry because I actually like the phone.

  • big Dav Mar 31, 2008

    same problem

  • treo sucks May 03, 2008

    Have the Treo 755p. Worked great for 10 months then hooked up to a jabra bluetooth last week.  Phone died today. stuck on Access Powered. Tried soft reset and hard reset.  Does not work.

  • Mark Nicols Jun 03, 2008

    yep. Actually on my SECOND ONE, the first one the phone part dropped 90% of calls, traded it in and the phone on this one works but the screen freezes CONSTANTLY. When it's frozen you don't get any calls until you take off the back, drop out the battery and re-boot. Freeze, blank, re-boot as well when you're making a call out. I'm gonna take this back and forget Palm forever I guess. I really wanted this to work! MN

  • Anonymous Oct 16, 2008

    My Treo 750 also drops blue tooth ALL THE TIME. Freezes and won't make a ring sound. I have to take the back off, remove the battery and reboot it all the time. Driving me crazy and as other say the phone would be good if only they would fix these problems.!

  • dgehl Oct 19, 2008

    My treo 755 just quit on me.  I charged it and then I reset it only to have the screen stuck on Power Access.  This is my 3rd treo and they all ****.  I've had it!  I'm buying an Apple iphone.

  • tlfree Jan 01, 2009

    Phone buttons after 7 months all of the sudden stopped working.  Tried soft reset and now screen is stuck on Access Powered logo.  Tried soft, hard, and warm resets.  Even contacted palm support.  No help.  Will need new phone.

  • Anonymous Jan 18, 2009

    What happened to the link? My Treo is still stuck on the Access Powered screen. What a crappy phone!

  • barnie03 Feb 07, 2009

    My Palm 755p is also stuck on Access Powered logo. Have tried all resets, including factory reset. Because no button on the keyboard will work, the resets won't work. I would like to send it back to the eBay seller from whom I bought it, but I have data on it from my sync, and I am afraid that my data would be able to be accessed from someone who could solve this. The seller has suggested I install a new keyboard and give it a try? Anybody have any ideas on solving this issue?

  • Anonymous Mar 21, 2009

    My Treo gets stuck in the Palm logo. I tried the link someone posted but it´s not working anymore.

  • Anonymous Mar 29, 2009




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This might not be to everyones taste. But my Palm 750v after being put through hell in my pocket started to freeze, have blank screens on reset, and generally playing up and not working. I found that bending it on top and bottom (not screen), pressing on the speaker part while bending, and twisting it gently restored it to work fashion, well enough to back everything up. I had to keep it bent to get it to bootup all the way through its screens. I hope this helps, but it might not be for everyone.

Posted on Sep 03, 2009

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This may be related- Palm is frozen on the Palm Logo bootup screen,/?St=30,E=0000000000825383863,K=3370,Sxi=19,Case=Obj(26419)

Posted on Jan 07, 2008

  • Eduard Vander Smitte
    Eduard Vander Smitte Jan 07, 2008

    Link wouldn't fit so i had to break it up-



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Palm Treo 755 P, key doesn't work

yes it can be fixed try turning it off for like 5min thin turn it bacc on

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Volume will not adjust on Treo 755p

This may resolve the problem. My Treo 755 stopped hotsync some time ago and then I noticed that the volume control side buttons had no effect. On suggestion from this site, I removed the battery for several minutes and then reinstalled it and the phone has returned to normal activity, hotsync-ing the first time and volume buttons working fine.

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Well, thank God I had done a recent Hot sync! I found out how to do a hard reset by holding down the power button while reinserting the battery then letting the button go and the system will ask if you want to erase all data? I put yes! Then it erases all my data and restarts the phone. I had to plug the phone in to be recharged because the looping ultimately drains the battery. Then, I plugged in the Hot sync cable and pushed the button to start the sync and ta da! back to its working state! Yippee! Do it! It's easy! Just make sure to hot sync often so your info stays current!

Aug 26, 2008 | Palm Treo 755p Smartphone

2 Answers

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Did you ever figure this out? Mine is doing the exact same thing now.

Aug 01, 2008 | Palm Treo 755p Smartphone

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Can hardly see my screen

click the white button and then "p"

Jun 24, 2008 | Palm Treo 755p Smartphone

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Treo 755p phone audio stops working

try doing a hard reset just make sure you hotsync first so you can backup all your information. Always keep in mind the software you have loaded write it down and the website you got them from along with any registration codes. when doing a hard reset you will lose all the information and programs on the phone basically it will take you back to the way you first bought it.

How to Hard Reset a Treo 755 To perform a hard reset/clean wipe of a Treo 755, do the following:

1. Remove the battery cover from the back of the device.
2. Press and hold the power (red phone) button.
3. While holding the red power button remove and replace the battery from the device.
4. When you see the "Access Powered" screen on the device take you finger off of the power button. At this point, you'll be prompted to erase the device by pressing up on the directional pad.

Good Luck I hope this helps with your problem

May 27, 2008 | Palm Treo 755p Smartphone

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Reset both devices and make sure the IR ports are alinged together so that they are in direct contact with eatchother.

The IR should work 0-10 meters id suggest 20cents from eatchother.

Mar 17, 2008 | Palm Treo 755p Smartphone

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yes go to preferences and buttons and change the email to messaging

Jan 31, 2008 | Palm Treo 755p Smartphone

2 Answers

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Have you tried setting the hardware buttons back to default?

Palms has instructions here.

Jan 10, 2008 | Palm Treo 755p Smartphone

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When you download the picture to the phone it shows up as an icon with a description at the bottom of the screen. Tap on the icon with your stylus and that is where you will find the save choices.

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