Does not connect to computer

You neglected to specify the make and model of your camera so I'm assuming it uses a memory card of some type.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Hi,

Please try to copy all the contents of your SD card to your computer. Then format the SD card and try it again on your camera.

If it still can't be detected, try another SD card.

If you're using a memory card, just get a card reader. It's easier to use than the camera.

1. Forget about getting the computer to recognize the camera. Do what the pros do...use a card reader instead of the camera and download to a folder you create on the desktop. 2. Sorry, but "format" completely erases the card with no hope of retrieval.

You can blame Windows updates. Time to start using a card reader.

If you've first tried the DISP button, AND also verified that your downloaded pictures are not also black like the screen, then it's probably just a loose flex cable connection. Please see this other post for info on how to correct the problem.

Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Sounds like the computer need to be rebooted.

Try updating the Zoombrowser software.

If you have a connection to the camera, go into my computer and get images directly off the camera using scanner and camera wizard, microsoft's default program. This will at least allow you to transfer your images until you can resolve the software problem.

If you have no connection to the camera via your computer, you need to try some other troubleshooting steps to get a connection. I will post those below in the next post.

Remove any Camera CD software and let Windows try for its self Come back with the result.