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Front loading whirlpool dryer won't turn, but you can hear what sounds like the motor running. The the heating element turns on.

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  • romax525 Sep 11, 2009

    jsrock516, you rock! . . . you?re the best! After closer inspection, I can see the belt and it is tight on the drum. If I turn the drum by hand, I can see that the belt turns with it. I am not sure whether what I hear is the motor or the fan/blower. I can see air (dust) being blown around in the back of the machine so it appears that the blower is working. I don?t know if the motor drives both the drum and the blower, or if the blower has its own motor and the motor that drives the drum is not working. I have a Whirlpool electric dryer, model LER7648KQ1.

  • romax525 Sep 11, 2009

    jsrock516, thank you so much. Your instructions could not have been more clear and I was able to get all panels off and now I have a confession. What I thought was the belt, was not the drive belt. I was looking at a belt that wraps around the back of the drum that rides on rubber wheels that are at the bottom rear of the drum. I wasn't expecting the drive belt to be that thin. Only 1/4" wide and it looks to be 92.5" long. But it is broken, so I just have to find a belt tomorrow and I'm sure your instructions for installing a new belt will be just as clear. Again, I thank you for the exceptional advise and direction. R. Maxwell, Coral Springs, Fl

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This problem is commonly caused by a broken or loose dryer belt. Worse case scenario would be a bad drive motor, but you've already explained that you can hear the motor running. So, that would rule out a drive motor problem. You will need to open the dryer cabinet in order to verfiy if the belt is still intact. A visual inspection should confirm if the belt is still wrapped around the drum and tight. If the belt is missing, the only way it will come off the drum is if it breaks. You will need to replace it if this is the case.

If you need further guidance, please post back with your model number (located aorund the door opening) so that I may be able to provide better assistance. All dryers are not contructed the same and I will need to be able to explain to you how to open the cabinet. I hope this helps you.

Posted on Sep 10, 2009

Testimonial: "jsrock516 is the best. He ROCKS!!!!!"

  • Jeff Rockwell
    Jeff Rockwell Sep 11, 2009

    That doesn't make sense to me. The drive motor drives the drum and the blower fan assembly at the same time. If you have air pushing out the back of the dryer, then the drive motor is running. The only things I can think of that will cause the drum not to turn with the motor working is:



    1. If belt pulley on the drive motor shaft is broken and is slipping while the motor is turning.



    2. If the idler pulley came loose and loosened the belt tension on the drum allowing it to slip (but you said the belt was tight).



    3. Something caught along the front or back of the drum in the seal causing it to snag, which would cause the belt to slip as it turned (but you said the drum turns by hand).



    I'm beginning to think the belt slipped off and may be snagged on something giving the impression that it is still tight.



    Have you opened the dryer to get a full view under the drum?



    If not, you will need to open the dryer and remove the front panel. Just follow these steps:



    1. Unplug the dryer before servicing.
    2. Remove the lint screen on the top of the dryer and locate the two screws under it.
    3. Remove the two screws and the the top panel will lift up.
    4. Disconnect the door switch connector plug and the ground wire (if installed). You may have to use a small flat blade screwdriver to unlock the tabs on the connector.
    5. Locate the two mounting screws that hold the front panel to the two side panels. There should be one on each side of the dryer. Place your body against the front panel to keep the door closed and to support as you remove the screws.
    6. With the front panel screws removed, grasp the entire front panel in the top center and lift straight up to remove.


    You should now have full acces to view the dryer interior under the drum. You need to verify if the belt is actually on the drive pulley of the motor and routed through the idler pulley. If the belt has slipped off and needs to be re-installed, follow these steps:



    1. Loop the drive belt around the dryer drum with the groove side facing the drum. (Try to line the belt up with the wear marks already on the drum from the previous belt).

    2. With the tensioner in your left hand, insert the clip end of the idler pulley into the grooves on the dryer bottom casing with the idler wheel pointing to your left. (The grooves are directly in front of the drive motor.)

    3. While holding the tensioner in place, insert the belt UNDER the wheel with your right hand and pull it up and over the drive motor pulley.

    If this does not explain it well enough, you can also verify by going to repairclinic.com. Click on the Repair Help link and look for the "Dryer Belt Diagrams" link under the Special Features section on the next page. Look for Whirlpool and refer to diagram H.

    Once you have the belt installed, re-install the dryer front panel by holding it as you did previously. Line up the holes on the inside bottom edge of the front panel with the small mounting cleats on the front edge of the side panels. This can be done by yourself, but an assist may make it easier. Once you have the front panel in place, lean against it to hold it in place and install the mounting screws.



    NOTE: Don't forget to reconnect the grounding wire and door switch connector plug. Without the door switch connected, the dryer will not run. Lower the top panel back in place and reinstall the two screws.


    NOTE: Placing a piece of duct tape over the dryer vent chute will help safeguard against dropping anything down in the blower fan assembly. If you drop any screws down the chute, you will need to remove the dryer back panel to retrieve them.

    If you still have questions, please let me know. I hope this helps you.

  • Jeff Rockwell
    Jeff Rockwell Sep 11, 2009

    Glad I could be of assistance. If you have any problems, please let me know. Good luck to you.



    Jeff

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