Question about HP Photosmart C4180 All-In-One InkJet Printer

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Hp photosmart c4189 all-in-one will not print!

Just codes and then non-stop chucking the paper out until I turn it off. It does it's own self test thing fine. I'm on a Mac, any help please?

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  • ksapey Sep 10, 2009

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2 Answers

How do i fix a cartridge jam?


Hi andmary,
While using the HP Photosmart C4180, the printer may display error messages. These messages alert you, as the printer's user, to any problems affecting the printer's performance. The printer can display the message "Carriage Blocked" on the printer's display screen, stopping any current print jobs and preventing you from printing anything until you resolve the problem. The error message can be caused by an actual obstruction, such as a stuck piece of paper, keeping the cartridge carriage from moving freely inside the printer. Sometimes the error is a result of a software error.

Instructions:
1. Turn off the printer, wait 15 seconds, then turn it back on. Press the "Setup" button on the control panel, then use the arrows to highlight "Print Report" and press the "Ok" button to print a self-test page.
2. Remove all the loose paper from the printer's input tray. Turn off the printer and open the back door by depressing the tab on the left side.
3. Pull out any stuck paper, being sure to turn the rollers to check for small pieces of paper. Close the back door and open the printer's front door.
4. Remove any stuck paper from the printer. Move the cartridge carriage from the left to the right side of the machine, removing anything that stops the carriage's movement.
5. Push down on each cartridge, then pull each one out of its slot. Replace the cartridges in their slots, then push forward on them until they each click into place.
6. Plug the printer back in and turn it on, then unplug the printer's power cord from the back of the machine and the electrical outlet. After at least 15 seconds, plug the power cord back in and turn the printer back on. If the problem persists, take the printer to a repair shop.

Hope this helps.
Thank you for using Fixya!

Sep 24, 2011 | HP Photosmart C4280 Aio Printer

1 Answer

Carriage jam message...........comes on no matter what.........reset several times


Solution one: Turn the All-in-One off and on again Turning the product off and then on again might resolve the issue. Step one: Turn the All-in-One off and on again
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Wait 60 seconds.
  3. Press the Power button (c01602202.gif ) to turn on the product
Step two: Print a self-test report
  1. Load plain white paper into the input tray.
  2. Press the Setup button (c01461502.gif ). The Setup menu opens.
  3. Press the arrow button to select Tools , and then press OK .
  4. Press the arrow button to select Self-Test Report , and then press OK . The self-test report prints.
  • If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution.
Solution two: Clear any jammed paper Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the rear of the All-in-One Use the following steps to check for and remove jammed paper from the rear of the HP product.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the USB cable from the rear of the product.
  3. Disconnect the power cord from the rear of the product.
  4. Squeeze the tab on the rear access door to release it, and then pull the door outward to remove it from the product Figure 1: Open the rear access door
  5. Gently remove any jammed paper from the rollers inside the product. CAUTION: If the paper tears while removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.
  6. Reattach the rear access door. Gently push the door forward until it snaps into place.

Jun 21, 2011 | HP Photosmart C5280 Printer

1 Answer

HP Photosmart Printer 7850 I would like to print a self-test page because I want to know if the problems are with the printer or the applications I cannot install any windows software because there is only...


Here's how to print a self-test page.
HP Photosmart 7850 series printers
  1. Make sure plain paper is loaded in the In Tray and the printer is on.
  2. Press and hold the Select button.
  3. Press the Left arrow button once.
  4. Release the Select button.

Jan 04, 2011 | HP Photosmart 7850 InkJet Printer

1 Answer

D7160 error messages showing put the papers facing down , its correct selection from our side but keeps showing the messges


Print a self-test report. See the section on how to use these solutions at the beginning of this document.
  • If the self-test report prints , try printing the original document again. If the issue is resolved, there is no need to continue troubleshooting.
  • If the self-test report prints, but the original document does not , continue to the next solution in this document.
  • If the self-test report does not print , try printing the report again. Listen for the rubber paper-pick rollers; you should be able to hear them rotating. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Be careful not to push the paper in too far, which can cause paper jams.
    • If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.
    • If the self-test report prints when slowly pushing the paper farther in , try printing the original document again. The paper might not have been loaded far enough into the product. If the issue is resolved, there is no need to continue troubleshooting.
    • If the paper only feeds through the product when you slowly push it farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

Nov 18, 2010 | HP Photosmart D7160 InkJet Printer

1 Answer

Photo,s from printer come out greenish,it,s a HP c7180 photosmart !! self test diagnostic shows white stripes in Magenta ?heads have been cleaned


Don't have a solution, but a similar problem and maybe a work around. My prints on glossy paper come out with a strong red tinge if glossy paper is specified. Seems to work all right if plain paper is specified with glossy paper in tray. Was on chat and email and phone support with HP for about two days. Went through all tests and resets with them. No solution from them except an offer of a refurbished Model 309 for $200. It was on sale at Costco for $169 that same day. I didn't buy it as it is missing features on the C7180.

Note the extended self test shows the light magenta ink is not printing - but it does use ink and the ink drop counter shows it is using ink.

Try specifying plain paper when you print on glossy. Maybe our problems are related?

Duane

May 17, 2010 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Paper jam warning. I cannot find any paper in


Hello,

Please try to turn off your printer and unplug all the connection in the printer from its power down to its usb or parrallel connection. And let it up to 30 minutes to unplug and turn off. This process is letting your printer reset it self and loading its default and original settings. Usually it loads it original settings. After 30 minutes please plug all the connection of the printer and then turn the printer on and test the printer by printing a document or any files you want to print. Please observe what is the result.

Thanks

Aug 07, 2009 | HP Photosmart 8150 InkJet Printer

1 Answer

Missing lines and some lines have only half the characters


Solution one: Make sure the paper is appropriate for the print job Using the wrong paper for the print job might cause the colors to be faded or dull.
  1. Many papers have printing and non-printing sides. Make sure to load the paper with the print side facing down.
  2. Make sure the paper type is appropriate for the project. Use HP Premium or HP Advanced Photo paper for the best results.

Solution two: Check estimated ink level Use the following steps to check the ink level.
  1. From HP Solution Center, click Settings , and then click Printer Toolbox . The toolbox appears. NOTE: The toolbox can also be opened from the Print Properties dialog box. In the Print Properties dialog box, select Printing Preferences , click the Features tab, and then click Printer Services .
  2. Click the Estimated Ink Level tab.
Solution three: Check the print settings Use the following steps to check and adjust the print settings for the product.
  1. In the software program from which you are printing, click File , and then click Print .
  2. Make sure the product is selected from the drop-down list, and then click Properties or Preferences .
  3. Click the Features tab, and then select the print quality and paper type settings that match the print job.
  4. Click OK to accept the new settings.
  5. Click Print to send the print job.
Solution four: Check for defects using an extended self-test report Extended self-test reports identify specific print quality issues. Use an extended self-test report to determine what is causing the issue. Step one: Print an extended self-test report Use the following steps to print an extended self-test report.
  1. Press and hold the power button (c01346625.gif ), and then press Cancel .
  2. Release both buttons. The extended self-test report print

Jun 18, 2009 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

Load paper


Hi,

To resolve this issue pick one blank sheet and insert it in the tray and try to print self test page. If the printer prints self test page then load the paper properly and try to print. If self test page won't print then check the paper settings.

May 22, 2009 | HP Photosmart 3210 All-In-One InkJet...

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