Question about Creative Labs Zen Touch MP3 Player

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Creative Zen V 2gb Plus

Was working fine and played music on it but turned it on today and plugged in the headfones and it says its playing but its not, It appears to be stuck wont turn off or anything

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Re: Creative Zen V 2gb Plus

My fucking hero!!!! Fixed my problems. I was so desperate after my Zen "died.



Posted on Dec 13, 2007

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Re: Creative Zen V 2gb Plus

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that didn't work try this

Posted on Dec 10, 2007

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My creative zen v plus is not detected by my pc when connected its screen has reddish lines neither it is shutting down nor it is working

Using the instructions below try Cleanup first, if that doesn't work... (if you have a backup of all your music on your computer), try the format option

This is from Creative's website:
Zen V Plus and Zen V
  1. Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.
2. Press and hold the Play button while powering on your player.
3. When the player displays the Creative logo, release the Play button.

It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.
Format (All) Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.
Message Edited by Jason-CL on 09-11-2006 12:02 PM

Forum Administrator
Creative Labs

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